Galderma
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Inside Sales Account Manager
role at
Galderma
Job Title Inside Sales Account Manager
Location Miami
Description The Inside Sales Account Manager is responsible for building and growing the Inside Sales function within Alastin. The position enhances portfolio growth through business development activities using primarily phone and email communication. It reports to the Associate Director, Customer and Sales Support and will provide sales coverage to accounts in assigned geographies, vacant and leave of absence territories to help provide coverage and support for targeted accounts.
Key Responsibilities
Provide sales coverage for accounts / geographies, lead qualification, leaves of absences and vacancies
Promote and sell products to a database of Inside Sales accounts and prospects within assigned geographies or on an as needed basis depending on current needs
Educate customers regarding use of the company's products, how they fulfill the needs of the customer, indications/contraindications, and safety of the products
Perform effective online demos or training webinars for accounts
Build strong professional relationships, establish credibility and rapport with customers.
Develop and initiate specific course of action to increase sales and market share
Implement and execute key marketing strategies.
Create order suggestions, upsell and close sales to achieve sales goals. Enter orders into system, collect all new account paperwork during process
Assist with account issues including, but not limited to; order tracking, missing product, returns/exchanges on orders and payment issues
Qualify inbound leads and route qualified opportunities to the appropriate Account Manager for further development and closure
Suggest and implement improvements for Inside Sales function based on industry best practices
Other duties as assigned
Skills and Qualifications
3 or more years previous aesthetics inside sales experience or field sales experience required. Previous skincare experience preferred.
BA/BS degree preferred, or equivalent education and directly related years of experience required
Knowledge of clinical, surgical techniques and aesthetic procedures and medical terminology
Experience building strong relationships, establishing credibility and rapport with customers
Effective goal setting, planning and communication, relationship-building, and strong problem-solving skills
Ability to present to a group in a virtual setting
Self-reliant with ability to make solid business decisions
Outstanding verbal and written communication skills
Ability to multi-task, prioritize, and manage time effectively
Effective goal setting, planning and communication, relationship-building, and strong problem-solving skills
Experience working with NetSuite or order entry portal and/or CRM system a plus
Ability to provide service to accounts in various time zones across the US
Actively participate and attend scheduled sales meetings and conference calls
Ability to work longer hours as needed during end of month, quarter and year to deliver on quota
Proficient in Microsoft PowerPoint, Word, and Excel
Some travel may be required; including travel to accounts during vacancy/LOA's
What we offer in return You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross‑training.
Next Steps
If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
The next step is a virtual conversation with the hiring manager.
The final step is a panel conversation with the extended team.
Our people make a difference At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
Employer's Rights This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Consumer Services
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Inside Sales Account Manager
role at
Galderma
Job Title Inside Sales Account Manager
Location Miami
Description The Inside Sales Account Manager is responsible for building and growing the Inside Sales function within Alastin. The position enhances portfolio growth through business development activities using primarily phone and email communication. It reports to the Associate Director, Customer and Sales Support and will provide sales coverage to accounts in assigned geographies, vacant and leave of absence territories to help provide coverage and support for targeted accounts.
Key Responsibilities
Provide sales coverage for accounts / geographies, lead qualification, leaves of absences and vacancies
Promote and sell products to a database of Inside Sales accounts and prospects within assigned geographies or on an as needed basis depending on current needs
Educate customers regarding use of the company's products, how they fulfill the needs of the customer, indications/contraindications, and safety of the products
Perform effective online demos or training webinars for accounts
Build strong professional relationships, establish credibility and rapport with customers.
Develop and initiate specific course of action to increase sales and market share
Implement and execute key marketing strategies.
Create order suggestions, upsell and close sales to achieve sales goals. Enter orders into system, collect all new account paperwork during process
Assist with account issues including, but not limited to; order tracking, missing product, returns/exchanges on orders and payment issues
Qualify inbound leads and route qualified opportunities to the appropriate Account Manager for further development and closure
Suggest and implement improvements for Inside Sales function based on industry best practices
Other duties as assigned
Skills and Qualifications
3 or more years previous aesthetics inside sales experience or field sales experience required. Previous skincare experience preferred.
BA/BS degree preferred, or equivalent education and directly related years of experience required
Knowledge of clinical, surgical techniques and aesthetic procedures and medical terminology
Experience building strong relationships, establishing credibility and rapport with customers
Effective goal setting, planning and communication, relationship-building, and strong problem-solving skills
Ability to present to a group in a virtual setting
Self-reliant with ability to make solid business decisions
Outstanding verbal and written communication skills
Ability to multi-task, prioritize, and manage time effectively
Effective goal setting, planning and communication, relationship-building, and strong problem-solving skills
Experience working with NetSuite or order entry portal and/or CRM system a plus
Ability to provide service to accounts in various time zones across the US
Actively participate and attend scheduled sales meetings and conference calls
Ability to work longer hours as needed during end of month, quarter and year to deliver on quota
Proficient in Microsoft PowerPoint, Word, and Excel
Some travel may be required; including travel to accounts during vacancy/LOA's
What we offer in return You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross‑training.
Next Steps
If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
The next step is a virtual conversation with the hiring manager.
The final step is a panel conversation with the extended team.
Our people make a difference At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
Employer's Rights This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Consumer Services
#J-18808-Ljbffr