Vizrt
Strategic Account Manager - Enterprise, US
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The Strategic Account Sales Manager (SAM) is the primary person responsible for growing, developing, and maintaining strategic relationships with a specific set of Vizrt's Strategic Accounts in the Enterprise vertical. The SAM works to identify and understand customers' needs, grow demand for Vizrt’s solutions, and close opportunities aligned to Vizrt’s quarterly and monthly linearity focus. The SAM maintains relationships at all levels, resolves any issues promptly, and consistently delivers a positive customer experience. The role collaborates with the customer success team, CRO, and Marketing to drive satisfaction and build long‑lasting, profitable relationships with clients.
Responsibilities
Develop and sustain long‑term customer relationships, engaging customers at all senior levels of the organization.
Understand customer business strategy and business case, aligning customer objectives with company capabilities.
Develop, implement, and drive Strategic Account plans.
Grow annual recurring revenue sustainably and predictably, qualifying and closing opportunities.
Partner with Customer & Solution Advisory Team to guide customers toward measurable business outcomes.
Collect market intelligence and customer feedback to provide actionable inputs to product management.
Create and generate market demand to achieve 4× pipeline growth.
Conduct comprehensive account reviews at least quarterly.
Guide clients through decision‑making processes concerning cost‑benefit, timelines, and operational challenges.
Engage customers early in the demand identification cycle and tailor solutions to match business needs.
Communicate changes to offers, processes, and procedures to clients.
Oversee the customer life cycle and ensure adoption of Vizrt solutions.
Map and maintain relationships with strategic decision‑makers across all relevant departments.
Maintain regular status calls with support and professional services.
Hunt and identify new sales opportunities, building consultative value propositions.
Analyze customer needs, manage expectations, and communicate Vizrt’s value proposition and USP.
Follow up on extensive customer contact, including presentations, demos, and sales calls.
Partner with Demand Operations to evaluate pipeline and execute demand‑generation campaigns.
Identify upsell and cross‑sell opportunities with the Customer & Solution Advisory Team and Marketing.
Understand the competitive landscape in the broadcast/entertainment industry.
Track strategic performance metrics and pipeline.
Accurately forecast sales opportunities in the forecast report.
Manage the full sales process from lead creation to closing.
Leverage cross‑functional resources to maximize sales efforts.
Competence Requirements
Bachelor’s or Master’s degree in a relevant field.
5+ years of experience developing new business, identifying, and selling to customer needs using a challenger sales approach.
Relevant experience in strategic sales, business‑to‑business sales, and/or account management.
Proven track record of developing strategic customer partnerships and year‑over‑year revenue growth.
Proficient in English.
Experience managing large, complex deals and negotiations.
Ability to drive long‑term account development strategy with mid‑term goals and short‑term execution.
Demonstrated ability to support multiple product lines in a fast‑paced environment.
Knowledge of contract restructuring, legal, finance, and billing.
Capability to work across cross‑functional teams and stakeholders.
Preferred Experience
5+ years selling broadcast hardware and software products within the Enterprise market.
Experience in enterprise IT services, MAM, and IP workflows.
Drive‑oriented, customer‑service focused, assertive communication style.
Experience with Salesforce for account activity tracking and forecasting.
Experience selling in complex financial cycles with a strong understanding of profitability and cash flow.
Benefits
Comprehensive health, dental, and vision insurance.
Generous paid time off, sick leave, and holidays.
Professional development opportunities.
Recruitment Process
Recruiter Screening
Team Interview
Case Interview
Final Interview
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Business Development
Industries Technology, Information and Internet
#J-18808-Ljbffr
Get AI-powered advice on this job and more exclusive features.
The Strategic Account Sales Manager (SAM) is the primary person responsible for growing, developing, and maintaining strategic relationships with a specific set of Vizrt's Strategic Accounts in the Enterprise vertical. The SAM works to identify and understand customers' needs, grow demand for Vizrt’s solutions, and close opportunities aligned to Vizrt’s quarterly and monthly linearity focus. The SAM maintains relationships at all levels, resolves any issues promptly, and consistently delivers a positive customer experience. The role collaborates with the customer success team, CRO, and Marketing to drive satisfaction and build long‑lasting, profitable relationships with clients.
Responsibilities
Develop and sustain long‑term customer relationships, engaging customers at all senior levels of the organization.
Understand customer business strategy and business case, aligning customer objectives with company capabilities.
Develop, implement, and drive Strategic Account plans.
Grow annual recurring revenue sustainably and predictably, qualifying and closing opportunities.
Partner with Customer & Solution Advisory Team to guide customers toward measurable business outcomes.
Collect market intelligence and customer feedback to provide actionable inputs to product management.
Create and generate market demand to achieve 4× pipeline growth.
Conduct comprehensive account reviews at least quarterly.
Guide clients through decision‑making processes concerning cost‑benefit, timelines, and operational challenges.
Engage customers early in the demand identification cycle and tailor solutions to match business needs.
Communicate changes to offers, processes, and procedures to clients.
Oversee the customer life cycle and ensure adoption of Vizrt solutions.
Map and maintain relationships with strategic decision‑makers across all relevant departments.
Maintain regular status calls with support and professional services.
Hunt and identify new sales opportunities, building consultative value propositions.
Analyze customer needs, manage expectations, and communicate Vizrt’s value proposition and USP.
Follow up on extensive customer contact, including presentations, demos, and sales calls.
Partner with Demand Operations to evaluate pipeline and execute demand‑generation campaigns.
Identify upsell and cross‑sell opportunities with the Customer & Solution Advisory Team and Marketing.
Understand the competitive landscape in the broadcast/entertainment industry.
Track strategic performance metrics and pipeline.
Accurately forecast sales opportunities in the forecast report.
Manage the full sales process from lead creation to closing.
Leverage cross‑functional resources to maximize sales efforts.
Competence Requirements
Bachelor’s or Master’s degree in a relevant field.
5+ years of experience developing new business, identifying, and selling to customer needs using a challenger sales approach.
Relevant experience in strategic sales, business‑to‑business sales, and/or account management.
Proven track record of developing strategic customer partnerships and year‑over‑year revenue growth.
Proficient in English.
Experience managing large, complex deals and negotiations.
Ability to drive long‑term account development strategy with mid‑term goals and short‑term execution.
Demonstrated ability to support multiple product lines in a fast‑paced environment.
Knowledge of contract restructuring, legal, finance, and billing.
Capability to work across cross‑functional teams and stakeholders.
Preferred Experience
5+ years selling broadcast hardware and software products within the Enterprise market.
Experience in enterprise IT services, MAM, and IP workflows.
Drive‑oriented, customer‑service focused, assertive communication style.
Experience with Salesforce for account activity tracking and forecasting.
Experience selling in complex financial cycles with a strong understanding of profitability and cash flow.
Benefits
Comprehensive health, dental, and vision insurance.
Generous paid time off, sick leave, and holidays.
Professional development opportunities.
Recruitment Process
Recruiter Screening
Team Interview
Case Interview
Final Interview
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Business Development
Industries Technology, Information and Internet
#J-18808-Ljbffr