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Nordson Corporation

Strategic Account Manager

Nordson Corporation, Oregon, Wisconsin, United States, 53575

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Strategic Account Manager

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Nordson Corporation .

Nordson Test & Inspection, a global leader in X‑Ray & Test Systems and Optical Sensors and Metrology, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace and are looking for candidates who share that same commitment.

Job Responsibilities Key Account Ownership & Strategic Management

Take full ownership & responsibility for designated Key Accounts at all levels of their business.

Co‑ordinate all activity in the Key Account and report to Management on progress, projects, opportunities, and requirements.

Organise Key Account structures including key locations and decision makers and establish plans to maximise account penetration.

Work closely with Regional Sales Directors and Divisional VP on strategies for each account.

Collaborate with other Key Account Managers to maximise global best practice and knowledge.

Customer Relationship & Value Proposition

Promote the Divisional Value proposition and capabilities across the entire division to win profitable business within the customers' facilities.

Position Nordson as the preferred supplier across the Key Accounts multiple facilities.

Ensure Nordson is presented in the best possible light at Executive level, opening doors at local level for revenue opportunities.

Drive outstanding Customer Satisfaction, measured through VOC programs and regular customer inputs.

Cross‑Functional & Global Collaboration

Manage the company resources (Applications, Sales, Service, Leadership) to penetrate opportunities and win business.

Co‑ordinate resources globally where applicable to ensure success on the nominated customer.

Share progress and successes with local resources on a regular basis to maintain buy‑in and excellent support.

Work with all Divisional resources to ensure profitable revenue, profitable order bookings and optimised working capital.

Operational Excellence & Compliance

Work with Nordson Leadership Team and Legal Group to ensure export compliance, contractual compliance and all legal regulations are met.

Ensure delivery expectations are accurately managed through clear and concise communications internally and with the customer.

Forecasting, Reporting & CRM Management

Maintain project pipeline weekly ensuring key opportunities are up to date in the Customer Relationship Management system and maintain customer data in C4C.

Provide accurate and timely forecasts (through CRM tools) on product/business win forecasts, minimum of 12 months rolling.

Essential Education & Experience Requirements

5+ years of experience in sales / key account management for capital equipment.

Bachelor’s degree in Business, Marketing, or Engineering.

Experience in solution selling to large multinational accounts.

High technical capability to sell complex electronic solutions.

English fluency.

Excellent communication and interpersonal skills.

Proven ability to drive the sales process from plan to close.

Planning and forecasting skills.

CRM proficiency (e.g., C4C).

Preferred Skills & Abilities

Excellent analytical capability and data‑driven decision‑making.

Excellent negotiation skills.

Time management, prioritisation, and delegation.

Flexibility and openness to feedback.

Ability to lead, coach, and develop account plans.

Ability to inspire and motivate cross‑functional teams.

Fluency in additional languages.

Expertise in spreadsheets, presentations, and databases.

Experience in Semiconductor and Electronic Assembly markets.

Working Conditions & Physical Demands Office based with travel to countries / regions and customers as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel Required Travel estimated 50% around USA. Global travelling for Sales team meetings may be required.

About Nordson Test & Inspection Nordson Test & Inspection manufactures world‑class metrology equipment and inspection systems to ensure electronic products are built to meet the highest standards. We use X‑ray inspection, acoustic imaging, and optical inspection technologies to create testing systems that enable the identification of even the smallest defects at high resolution. By joining our team today, you will help us bring innovative ideas to life. Nordson Test & Inspection is a global team that works to create machines and systems that improve the manufacturing process for a wide range of industries, including electronics, aerospace, automotive, energy, lighting, and medical. We offer a supportive culture in a growing and dynamic work environment. Whether you’re just beginning your career or you’re a seasoned professional, there’s a place for you to belong at Nordson Test & Inspection. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Sales and Business Development

Industries Machinery Manufacturing

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