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Universal Windows Direct

Retail Marketing Manager

Universal Windows Direct, Middleburg Heights, Ohio, United States

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Retail Marketing Manager

at

Universal Windows Direct

Olmstead Falls Area

$55,000 PLUS bonus structure!

This role champions The Great Day Way, placing customers and people at the heart of every interaction. As the lead for Retail marketing, event strategy, and grassroots lead generation and marketing, the Retail Marketing Manager will unify our efforts under one customer‑obsessed, people‑driven framework to deliver quality leads, memorable brand experiences, and community connection across the country.

As the Retail Marketing Manager, you will be responsible for creating, developing and managing local partnerships, shows/events, canvassing, and Retail marketing efforts focused on lead generation for your assigned location.

Responsibilities

Engage potential customers and schedule in‑home consultations with UWD Sales Representatives

Develop training programs for existing local staff and new hires

Engaging with homeowners in local neighborhoods where UWD has recently completed home‑improvement projects

Hire, train and maintain team of Retail marketers across multiple locations

Manage provided budgets to maximize ROI

Determine and set monthly, quarterly, and annual goals in partnership with the VP of Marketing

Manage and approve payroll entries and updates

Contribute content social media and company culture efforts

Evaluate data and results to identify areas of improvement

Conduct performance reviews with Retail marketing team

Support Corporate Marketing functions where necessary

Create and lead a unified event marketing vision across all brands and divisions

Develop scalable programs that reflect The Great Day Way, emphasizing excellence in execution, a customer‑first mindset, and strong team development

Oversee execution of event and grassroots marketing strategies, including home shows, retail events, festivals, local sponsorships, B2B partnerships, and neighborhood outreach

Develop standards for localized marketing efforts, ensuring consistency in brand representation and quality of experience

Optimize lead generation processes to exceed booked, issued, and sales targets

Develop manage and execute a workforce plan to deliver quality capacity and capabilities for events marketing

Recruit, train, and inspire a high‑performing, geographically dispersed team of event marketers

Promote a culture of accountability, learning, and energy, with clear KPIs and coaching routines

Qualifications

3+ years of experience in field/event marketing, grassroots lead generation or related roles in high‑performance, growth‑oriented businesses

Proven leadership in building and scaling multi‑location teams and programs; national/multi‑brand experience preferred

Bachelor’s degree or equivalent experience; marketing, communications, or business discipline preferred

Deep understanding of Retail marketing dynamics, including event execution, local partnerships, community engagement, and staffing

Strong ability to set vision, organize systems, and lead through influence in a matrixed environment

Experience in the home improvement, franchise, or direct‑to‑consumer industries a plus

Excellent communicator who inspires, coaches, and drives outcomes through people

Willingness to travel regularly to your office, events within your market, as well as other markets if chosen to attend

Ability to engage for extended periods at events and manage occasional physical demands (event materials, standing, walking)

Valid Driver’s License And Reliable Transportation Required.

UWD is an Equal Employment Opportunity Employer

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