C.H. Robinson
We’re C.H. Robinson, one of the world’s largest logistics platforms, and we’re looking for our next
Customs Entry Writer . In this role you’ll be responsible for the accurate and timely submission of customs entries for clearance through U.S. Customs and Border Protection and partner government agencies, while serving as a knowledgeable customer advocate committed to excellent service and accountability.
Our dynamic and comprehensive training program will set you up for success. You will participate in a mix of group activities, self-guided learning, coaching and mentoring to become an expert in our systems and processes and to receive ongoing regulatory training. Many of our successful Customs Entry Writers go on to expand their careers with us in Global Compliance, Sales or Account Management, making this role a terrific introduction to C.H. Robinson.
At C.H. Robinson, we believe in the power of in‑person collaboration to fuel innovation. In this role you will engage with peers on‑site three days a week and enjoy the flexibility of remote work two days a week, striking the perfect balance between teamwork and autonomy.
Responsibilities
Serve as the primary customs representative for the customer account base, ensuring prompt response to inquiries and following through on issues until resolution to customer satisfaction.
Demonstrate mastery of customs brokerage products’ standard operating procedures (SOP) and best practices.
Directly own Customer SOP and Harmonized Tariff Schedule (HTS) databases for the customer account base to ensure full compliance with CBP and customer requirements.
Begin to develop the skill to serve as a trusted advisor, transitioning from day‑to‑day data‑entry fundamentals to true customs brokerage account management of clients.
Analyze and validate import documentation and data to ensure compliance with all applicable laws and regulations prior to entry submission to U.S. Customs and partner agencies.
Adhere to a high level of operational excellence internally and externally, with respect to on‑time performance, accuracy, and customer service.
Required Qualifications
High school degree or GED equivalent.
Minimum of 1 year of customs entry‑writing experience.
Preferred Qualifications
Values a diverse and inclusive work environment.
Proficient in Microsoft Office Suite.
Excellent communication, prioritization, and multi‑tasking skills.
Proven track record of strong customer service skills, interacting with customers and being client focused.
Excellent follow‑up with customers and the network.
Critical‑thinking, flexibility, and problem‑solving skills to adapt to ever‑changing tasks and customer needs.
High level of attention to detail.
Ability to work in a fast‑paced and deadline‑driven office environment.
Bachelor’s degree.
Compensation Range $19.76 - $41.64 per hour. The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job‑related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.
Equal Opportunity Employer C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected. EOE\Disabled\Veteran
Benefits
Three medical plans which include: Prescription drug coverage
Enhanced fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and vision coverage
Basic and supplemental life insurance
Short‑term and long‑term disability coverage
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable giving match program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team‑building opportunities
Learn more about our benefit offerings on our BENEFITS & WELLBEING page.
#J-18808-Ljbffr
Customs Entry Writer . In this role you’ll be responsible for the accurate and timely submission of customs entries for clearance through U.S. Customs and Border Protection and partner government agencies, while serving as a knowledgeable customer advocate committed to excellent service and accountability.
Our dynamic and comprehensive training program will set you up for success. You will participate in a mix of group activities, self-guided learning, coaching and mentoring to become an expert in our systems and processes and to receive ongoing regulatory training. Many of our successful Customs Entry Writers go on to expand their careers with us in Global Compliance, Sales or Account Management, making this role a terrific introduction to C.H. Robinson.
At C.H. Robinson, we believe in the power of in‑person collaboration to fuel innovation. In this role you will engage with peers on‑site three days a week and enjoy the flexibility of remote work two days a week, striking the perfect balance between teamwork and autonomy.
Responsibilities
Serve as the primary customs representative for the customer account base, ensuring prompt response to inquiries and following through on issues until resolution to customer satisfaction.
Demonstrate mastery of customs brokerage products’ standard operating procedures (SOP) and best practices.
Directly own Customer SOP and Harmonized Tariff Schedule (HTS) databases for the customer account base to ensure full compliance with CBP and customer requirements.
Begin to develop the skill to serve as a trusted advisor, transitioning from day‑to‑day data‑entry fundamentals to true customs brokerage account management of clients.
Analyze and validate import documentation and data to ensure compliance with all applicable laws and regulations prior to entry submission to U.S. Customs and partner agencies.
Adhere to a high level of operational excellence internally and externally, with respect to on‑time performance, accuracy, and customer service.
Required Qualifications
High school degree or GED equivalent.
Minimum of 1 year of customs entry‑writing experience.
Preferred Qualifications
Values a diverse and inclusive work environment.
Proficient in Microsoft Office Suite.
Excellent communication, prioritization, and multi‑tasking skills.
Proven track record of strong customer service skills, interacting with customers and being client focused.
Excellent follow‑up with customers and the network.
Critical‑thinking, flexibility, and problem‑solving skills to adapt to ever‑changing tasks and customer needs.
High level of attention to detail.
Ability to work in a fast‑paced and deadline‑driven office environment.
Bachelor’s degree.
Compensation Range $19.76 - $41.64 per hour. The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job‑related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.
Equal Opportunity Employer C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected. EOE\Disabled\Veteran
Benefits
Three medical plans which include: Prescription drug coverage
Enhanced fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and vision coverage
Basic and supplemental life insurance
Short‑term and long‑term disability coverage
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable giving match program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team‑building opportunities
Learn more about our benefit offerings on our BENEFITS & WELLBEING page.
#J-18808-Ljbffr