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Sunflower Bank, N.A.

Mortgage Sales Support Coordinator

Sunflower Bank, N.A., Spokane, Washington, United States, 99254

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Mortgage Sales Support Coordinator

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Sunflower Bank, N.A.

At Sunflower Bank, we’re experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full‑service financial institution, we offer a full range of relationship‑focused services to meet personal, business, and wealth‑management financial objectives. Creating Possibility is not just our mission, it’s what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com.

Sunflower Bank, N.A.

is looking for an energetic, highly motivated individual to fill the full‑time position of

Mortgage Sales Support Coordinator

at our

Spokane, WA

location.

The hourly rate for this position is $24.00 – $26.00 per hour, depending on knowledge, skills, abilities, experience, and location.

On‑site position This position provides comprehensive support for marketing and compliance initiatives within the mortgage line of business. Responsibilities include assisting with the creation, review, and training of individually produced marketing materials to ensure adherence to Sunflower Bank’s marketing standards and regulatory requirements. The role involves tracking and monitoring co‑marketing submissions, open house promotions, social media content, and other marketing sources, as well as coordinating the communication and distribution of approved materials to new and existing Mortgage Loan Officers. Additional duties include maintaining the main reception desk, participating in training and mentorship programs, and ensuring all tasks comply with company policies, investor guidelines, and state and federal regulations. Strong communication skills are essential for accurately informing internal and external stakeholders of project statuses and requirements. Proficiency in Microsoft applications (Teams, Outlook, Word, Smartsheet, and Excel) and the ability to meet tight deadlines are required.

Responsibilities

Assist with creation, review, and training of individual marketing materials in compliance with Sunflower Bank’s marketing requirements.

Track and monitor co‑marketing submissions and materials.

Communicate and distribute all marketing materials to new and existing Mortgage Loan Officers.

Ensure all assigned duties comply with company policies, industry regulations, and legal requirements.

Track open house, social media, and other marketing materials across the mortgage line of business.

Participate in training programs and mentorship opportunities to develop basic understanding and skills for the role.

Accurately inform applicant, loan officer, underwriter, or third parties of current project statuses and requirements.

Maintain intermediate Microsoft application skills (Teams, Outlook, Word, Smartsheet, and Excel).

Consistently meet tight deadlines regarding published turn times and departmental expectations.

Maintain the main reception desk and provide in‑office support.

Comply with company policy, contracts, investor guidelines, lending programs, and state and federal law and regulation.

Perform the job in accordance with applicable industry laws, regulations, and company policies and procedures.

Uphold Fair and Responsible Banking practices, Code of Ethics and Conduct guidelines.

Participate in the Bank’s Community Reinvestment Act program.

Perform other duties as assigned.

Education / Experience

Proficient in Microsoft Office Suite.

Excellent verbal and written communication skills.

Professional and leadership qualities.

Ability to maintain confidentiality.

Attention to detail.

Basic math skills.

Data entry and interpersonal skills.

Multi‑tasking skills.

Pay is dependent on knowledge, skills, abilities, experience, and location.

Working Conditions The physical demands of this position require the ability to perform essential job functions with or without reasonable accommodation. Employees may spend extended periods sitting or standing, using hands to operate computers or other equipment, and reaching for work‑related tasks. Regular walking may be required, along with occasional bending, stooping, kneeling, or climbing. The role may involve lifting or moving items weighing up to 10 pounds. Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.

Sunflower Bank Benefits People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team.

Rooted in Strength

Propelled by Growth

Individuals in a Great Whole

Creating Possibility

Community Focused

Associates Enjoy Outstanding Benefits, Including

401(k) Plan with 6% Match

Health/Dental/Vision Insurance

Company‑paid Life Insurance

Tuition Reimbursement

Fitness Reimbursement

Paid Time Off

Volunteer Leave

Paid Holidays

Plus many more associate perks & incentives!

If you qualify, apply online at https://www.sunflowerbank.com/careers.

You’ve never worked anyplace like Sunflower Bank!

EOE/AA: Minorities/Females/Disabled/Vets

Sunflower Bank, N.A. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.

Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days.

If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy.

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