Senior Living Communities, LLC
Social Worker/Admissions Coordinator - Senior Living
Senior Living Communities, LLC, Columbia, South Carolina, us, 29228
Social Worker/Admissions Coordinator - Senior Living
Kickstart the New Year with a new career at
Wildewood Downs , proud to be recognized as a Great Place to Work®. We’re a hospitality-focused luxury senior living company that values our people as our greatest asset, guided by our principle of “People First, Always.” At
Wildewood Downs , compassion, respect, and dedication drive us to create meaningful interactions. Our culture promotes growth, teamwork, and a genuine commitment to enriching the lives of both our residents and team members.
Be a part of something extraordinary! We are currently accepting applications for a Social Worker/Admissions Coordinator to assist with the Skilled Nursing Healthcare admissions process. This position supports the department’s activities in preadmission, admission, discharge, and follow-up processes. Apply today and help us put people at the heart of everything we do. Interviews offered daily! We look forward to meeting you.
Location: Columbia, SC.
Compensation: $58,800 – $105,000 per year.
Essential Functions
Represents the campus in a positive manner while creating an environment that fosters respect and courtesy for residents and employees alike. Works within campus programs to promote safety and the well‑being of all residents and employees.
Upholds the campus’s Mission Statement.
Maintains HIPAA standards and regards all medical or healthcare information pertaining to residents and employees as confidential.
Daily communication with the Regional Admissions Coordinator related to transfers to the hospital, LOAs, discharges, and admissions to Community SNF.
Collaborate to ensure full occupancy by looking at referrals and admitting.
Coordinate with the Regional Admissions Coordinator daily, ensuring communication with the community’s nursing team.
Conduct tours of the facility with prospective residents and their families.
Assist in verification of insurance for all admissions, including Medicare Part A, Medicare Advantage (if needed), Medicare Part B, and private insurance.
Follow company procedures, maintaining the admissions process including admission packet and resident guides. All admission packets must be completed before a resident’s admission or time of admission.
Call the representative prior to admission to set up a time to meet.
Discuss benefits prior to admission, i.e., Medicare covers day 1‑20 100% and then supplemental benefits if any, and determine patient responsibility at the appropriate point.
Manage and process insurance verification for an ongoing stay in SNF, including Medicare Advantage updates timely, and keep chart updates for each new verification from Managed Care.
Follow LOA for re‑admission and new authorizations when necessary, in accordance with Medicare A and Medicare Advantage guidelines.
Coordinate Long Term Care admissions within the community (e.g., IL, AL, MC, SNF).
Enter private‑pay admissions into PCC with payer information.
Prepare SNF rooms for admissions, ensuring room readiness before arrival (equipment such as bed, call bell, TV, remote, in good working order). Coordinate with other departments to meet standards and prepare for new admission.
Maintain customer service by meeting and greeting all new admissions, ensuring they understand SNF operations, policies, and procedures, and reviewing community information (e.g., meal times, key roles). Document initial meet and greet in PCC.
Conduct a satisfaction survey prior to discharge on the day of or day before discharge.
Call all residents for a health check 72 hours post‑discharge; remind them to call with any needs for readmission within the next 30 days.
Outreach with local referring partners to establish positive partnerships for admissions.
Establish partnerships with surrounding Medicaid facilities for discharge planning when applicable.
Be cross‑trained to ensure admission process from all referral sources in the absence of the Regional Admissions Coordinator.
Assist with Assisted Living and Memory Care tours and move‑ins.
Provide administrative support to department supervisors as needed.
Maintain proper attire at all times and uphold a high standard of appearance.
Acknowledge and follow the Resident Bill of Rights.
Other duties as assigned.
Competencies
Technical Skills – Demonstrate current and ongoing competence in tasks assigned that indicate a specialized skill above the average.
Communication – Transfer information effectively and regularly to necessary parties to improve the quality of work and provide supervisory data.
Initiative – Self‑motivated and competitively driven, seeking additional work when capacity exists, and proposing new ideas and solutions.
Flexibility – Quickly adapt to changing conditions and navigate obstacles with ease, professionalism, and aplomb.
Interpersonal Skills – Resolve conflict, listen without interruption, keep emotions under control, and remain open to new ideas.
Teamwork – Balance team and individual responsibilities, encourage others, and ask for help when needed.
Professionalism – Deliver high‑quality work on time, assume responsibility for mistakes, and present in a manner that enhances the brand image.
Ethics – Treat people with respect, keep commitments, inspire trust, work ethically and with integrity, and uphold the Company’s guiding principles:
People First, Always.
We Exist to Serve Our Members.
We Have a Responsibility to be Full.
Physical Demands, Work Environment, and Expected Hours of Work
Read, write, stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, balance, stoop, kneel, crouch, talk and/or hear.
Lift or carry weight up to 25 lbs.
May be exposed to minimal to moderate noise.
May require extended periods at a computer terminal.
May encounter difficult situations, including contact with mentally ill and deceased residents.
Travel Local and out‑of‑state travel, including overnight stays, may be required from time to time to attend conferences, training, meetings, and professional development programs.
Education And Experience Requirements
Associated degree in a related field desired.
Office or administrative experience required.
Two years’ experience in a similar position desired.
Knowledge of PCC software for Skilled Nursing billing or related software.
Knowledge, Skills, And Abilities Required
Proficient computer skills in Microsoft Office (Word, Excel) and willingness to learn other programs if required.
Conduct all business in a professional manner with a high level of confidentiality.
Work with minimal supervision.
#J-18808-Ljbffr
Wildewood Downs , proud to be recognized as a Great Place to Work®. We’re a hospitality-focused luxury senior living company that values our people as our greatest asset, guided by our principle of “People First, Always.” At
Wildewood Downs , compassion, respect, and dedication drive us to create meaningful interactions. Our culture promotes growth, teamwork, and a genuine commitment to enriching the lives of both our residents and team members.
Be a part of something extraordinary! We are currently accepting applications for a Social Worker/Admissions Coordinator to assist with the Skilled Nursing Healthcare admissions process. This position supports the department’s activities in preadmission, admission, discharge, and follow-up processes. Apply today and help us put people at the heart of everything we do. Interviews offered daily! We look forward to meeting you.
Location: Columbia, SC.
Compensation: $58,800 – $105,000 per year.
Essential Functions
Represents the campus in a positive manner while creating an environment that fosters respect and courtesy for residents and employees alike. Works within campus programs to promote safety and the well‑being of all residents and employees.
Upholds the campus’s Mission Statement.
Maintains HIPAA standards and regards all medical or healthcare information pertaining to residents and employees as confidential.
Daily communication with the Regional Admissions Coordinator related to transfers to the hospital, LOAs, discharges, and admissions to Community SNF.
Collaborate to ensure full occupancy by looking at referrals and admitting.
Coordinate with the Regional Admissions Coordinator daily, ensuring communication with the community’s nursing team.
Conduct tours of the facility with prospective residents and their families.
Assist in verification of insurance for all admissions, including Medicare Part A, Medicare Advantage (if needed), Medicare Part B, and private insurance.
Follow company procedures, maintaining the admissions process including admission packet and resident guides. All admission packets must be completed before a resident’s admission or time of admission.
Call the representative prior to admission to set up a time to meet.
Discuss benefits prior to admission, i.e., Medicare covers day 1‑20 100% and then supplemental benefits if any, and determine patient responsibility at the appropriate point.
Manage and process insurance verification for an ongoing stay in SNF, including Medicare Advantage updates timely, and keep chart updates for each new verification from Managed Care.
Follow LOA for re‑admission and new authorizations when necessary, in accordance with Medicare A and Medicare Advantage guidelines.
Coordinate Long Term Care admissions within the community (e.g., IL, AL, MC, SNF).
Enter private‑pay admissions into PCC with payer information.
Prepare SNF rooms for admissions, ensuring room readiness before arrival (equipment such as bed, call bell, TV, remote, in good working order). Coordinate with other departments to meet standards and prepare for new admission.
Maintain customer service by meeting and greeting all new admissions, ensuring they understand SNF operations, policies, and procedures, and reviewing community information (e.g., meal times, key roles). Document initial meet and greet in PCC.
Conduct a satisfaction survey prior to discharge on the day of or day before discharge.
Call all residents for a health check 72 hours post‑discharge; remind them to call with any needs for readmission within the next 30 days.
Outreach with local referring partners to establish positive partnerships for admissions.
Establish partnerships with surrounding Medicaid facilities for discharge planning when applicable.
Be cross‑trained to ensure admission process from all referral sources in the absence of the Regional Admissions Coordinator.
Assist with Assisted Living and Memory Care tours and move‑ins.
Provide administrative support to department supervisors as needed.
Maintain proper attire at all times and uphold a high standard of appearance.
Acknowledge and follow the Resident Bill of Rights.
Other duties as assigned.
Competencies
Technical Skills – Demonstrate current and ongoing competence in tasks assigned that indicate a specialized skill above the average.
Communication – Transfer information effectively and regularly to necessary parties to improve the quality of work and provide supervisory data.
Initiative – Self‑motivated and competitively driven, seeking additional work when capacity exists, and proposing new ideas and solutions.
Flexibility – Quickly adapt to changing conditions and navigate obstacles with ease, professionalism, and aplomb.
Interpersonal Skills – Resolve conflict, listen without interruption, keep emotions under control, and remain open to new ideas.
Teamwork – Balance team and individual responsibilities, encourage others, and ask for help when needed.
Professionalism – Deliver high‑quality work on time, assume responsibility for mistakes, and present in a manner that enhances the brand image.
Ethics – Treat people with respect, keep commitments, inspire trust, work ethically and with integrity, and uphold the Company’s guiding principles:
People First, Always.
We Exist to Serve Our Members.
We Have a Responsibility to be Full.
Physical Demands, Work Environment, and Expected Hours of Work
Read, write, stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, balance, stoop, kneel, crouch, talk and/or hear.
Lift or carry weight up to 25 lbs.
May be exposed to minimal to moderate noise.
May require extended periods at a computer terminal.
May encounter difficult situations, including contact with mentally ill and deceased residents.
Travel Local and out‑of‑state travel, including overnight stays, may be required from time to time to attend conferences, training, meetings, and professional development programs.
Education And Experience Requirements
Associated degree in a related field desired.
Office or administrative experience required.
Two years’ experience in a similar position desired.
Knowledge of PCC software for Skilled Nursing billing or related software.
Knowledge, Skills, And Abilities Required
Proficient computer skills in Microsoft Office (Word, Excel) and willingness to learn other programs if required.
Conduct all business in a professional manner with a high level of confidentiality.
Work with minimal supervision.
#J-18808-Ljbffr