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FedEx Logistics

Customs Trade Coordinator-2

FedEx Logistics, North Tonawanda, New York, United States

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Customs Trade Coordinator-2

role at

FedEx Logistics .

Responsibilities

Coordinate the documentation required by US Customs and Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service.

Obtain correct classification of goods for customs release from databases, SOPs, tariff books, internet, or customs.

Data entry and processing of various import-related documentation for submission to US Customs; may handle all participating Government Agencies (PGAs).

Maintain and keep current all shipment documentation in compliance with record-keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other FedEx operations, and customers to deliver a high level of service.

Process agency brokerage shipments.

May handle remote filings.

Ensure all government and organizational policies are followed.

Performs other duties as assigned. Paid training provided.

Qualifications

HS Diploma or GED required. No industry experience required; minimum of 6 months work experience preferred.

Data entry/keyboard experience required; working knowledge of MS Office and email applications (e.g., Outlook) using multiple screens and windows.

Excellent verbal and written communication skills; strong organizational and interpersonal skills; problem-solving abilities.

Ability to work independently with minimum supervision and handle a high volume of time-sensitive work.

Ability to use multiple systems and reference materials; interact with customers, carriers, brokers, government agencies, internal staff, management at all levels, and internal departments.

Preferred and Additional Details

Starting pay: $16.50; Pay range: $15.52 - $24.60.

Role is variable remote, with some work from home opportunities and some in-office work, dependent on company policy. Onsite work required until productivity and accuracy standards are met; thereafter, remote options may be available based on company needs.

Hybrid schedule available: Tuesday-Saturday 7:00 AM – 3:30 PM. Mandatory overtime may be required during periods of high volume; working on company-recognized holidays may be necessary.

Pay Transparency This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salaries for the lowest to highest level. Actual starting pay is determined by experience relative to the job, market level, location, and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonuses. The Company offers eligible employees health, vision, and dental insurance, retirement, and tuition reimbursement.

Company and Equal Opportunity FedEx Logistics provides freight forwarding, as well as import and export services to help customers reach global markets. FedEx Logistics is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.

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Pay Transparency

FedEx Logistics will consider qualified applicants with criminal histories in a manner consistent with applicable laws and ordinances.

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