Technical Documentation Specialist
We make custom automation equipment for our production processes and need a Technical Documentation Specialist to help ensure we provide efficient and effective support to our equipment users. As a Technical Documentation Specialist, you provide equipment manuals, appendices, engineering updates, and operating and maintenance instructions to support Cardinal locations throughout the U.S. The information you create will help keep us running so we can meet our customer demands.
Essential Functions:
- Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
- Edit, standardize, or make changes to material prepared by other personnel.
- Confer with engineers, service personnel, or plant executives to establish technical specifications and to determine subject material to be developed for publication in both written and video formats.
- Review existing materials and recommend revisions or changes in scope, format, content, and methods of reproduction and distribution.
- Study drawings, specifications, and equipment to integrate and delineate technology, operating procedure, and production sequence and detail.
- Work with production, maintenance, and engineering personnel to become familiar with product technologies and production methods.
- Observe production, developmental, and experimental activities to determine operating procedure and detail.
- Compile, sort, and verify the accuracy of data before it is entered.
- Compare data with source documents, or re-enter data in verification format to detect errors.
- Regular and reliable in-person attendance.
- Ability to work with and as part of a team including but not limited to managers, employees, and vendors.
- Ability to exercise good judgement in decision making, ideas, and all aspects relating to the team, Cardinal, and other company relationships.
- Maintain professional appearance and conduct, always exhibiting a respectful and courteous demeanor.
- Meet weekly production standards set by Cardinal AG management.
- Continuously perform your job safely.
Additional Responsibilities:
- Assist in other areas as needed.
- Accept more challenging assignments as experience and knowledge allows.
- Train others to help them gain knowledge in your strength areas as needed.
Qualifications:
- Ability to pass pre-employment drug screen.
- Must be at least 18 years old.
- Education/work experience creating technical documentation in a related field is preferred.
- Proficient user of Microsoft Office Word, Excel, PowerPoint, and Teams.
- Experience with publishing software (e.g., Adobe Acrobat Professional) preferred.
- Strong mechanical and electrical knowledge preferred.
- Ability to read and follow electrical and mechanical schematics.
- Ability to effectively build relationships with customers and co-workers.
- Ability to accept responsibility for his/her actions.
- Ability to use thinking and reasoning to solve a problem.
- Strong ability to analyze, synthesize, and evaluate.
- Ability to communicate effectively with others using spoken and written words.
- Ability to learn entry level graphic design software used to create product logos.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.