Overview
Job Title: E-Commerce Coordinator (English/Korean Bilingual)
About Us: Weverse America, a subsidiary of HYBE, combines the competitive entertainment industry with leading technology to create a space where all fans can enjoy themselves and be happy, as well as create a world that brings fans and artists closer than ever before.
Our platform innovates the fan experience, allowing fans to interact and engage with their favorite artists, and offers an e-commerce shopping experience for purchasing merchandise and products directly through the app.
Established in 2022 and headquartered in Santa Monica, CA, Weverse America is a fast-growing entertainment platform connecting fans with distinguished global artist labels worldwide.
Weverse America Inc. is looking for a highly motivated E-Commerce Coordinator to be responsible for supporting the day-to-day e-commerce operations for the US Weverse Shop.
This role will directly report to the Associate Manager, E-commerce.
Responsibilities
- Ownership of website and mobile app activities, including new product uploads and launches (merchandise and albums)
- Manage special events and promotions within the US Weverse shop
- Ensures all product listings align with guidelines and adhere to specific requirements
- Generates performance metrics reports for the team to review and identify opportunities for improvement
- Provides customer service support to address and resolve product and delivery issues
- Participate and initiate ad hoc projects, collaborating with cross-functional teams
Qualifications
- Bachelor’s Degree or higher in Marketing, Business, or related field
- 1+ years of relevant website operations or e-commerce experience
- Strong analytical, problem-solving, and organizational skills
- Excellent communication skills, both written and verbal
- Adaptable, proactive, and keen to work in a fast-paced environment
- Tech savviness with an ability to learn new software systems quickly
- Strong interest or passion in the music industry or K-pop is highly desired
- 401 (k) Company Match
- Unlimited Vacation
- Paid Holidays
- Flexible Hours
- Monthly Cell Phone Reimbursement
- Fully Stocked Kitchen with Beverages & Snacks
Salary and Benefits
Salar
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