Senior Director, Workforce Strategy & Operations

A leading healthcare provider in Tempe, Arizona is seeking a Senior Director of Workforce Management. The role involves strategic leadership in workforce allocation and optimization for call center operations. The ideal candidate will have over 10 years of healthcare operations experience, including 3 years in a leadership role. Key responsibilities include forecasting, staffing, and performance management across multiple engagement channels. A competitive salary and generous benefits package are offered, including 401k and wellness resources.
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