In-Person CX Specialist — Customer Impact & Growth

A gift box e-commerce company is hiring a part-time Customer Experience Specialist based in Hoboken, NJ. This role emphasizes solving customer inquiries and building a positive rapport with clients. The ideal candidate should possess excellent customer service skills, familiarity with ticketing software like Gorgias, and the ability to work independently in a fast-paced environment. A proactive attitude and strong communication skills are essential to succeed in addressing customer needs effectively and efficiently.
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