About Socially Powerful
We are a global social media and influencer marketing agency powered by technology.
Socially Powerful, founded in 2017, stood as pioneers of the influencer marketing industry. Today, we are a global, award-winning leading social and influencer marketing agency with offices in the UK, USA, Europe, China and Dubai.
Embodying a social-first ethos, our social marketing agency simplifies the complexities of social media platforms, influencer marketing, paid social, and advertising with technology and performance at our core to find solutions to brand problems.
Recognizing that brand success goes beyond surface-level metrics, our influencer agency prioritizes connections to culture, marketing performance, and guaranteed results. By cutting out social media noise, we create authentic relationships and craft multi-dimensional social marketing narratives for global brands across all geographies and platforms.
Welcome to Socially Powerful, where attention meets guaranteed impact.
About the role
Account Management sits at the heart of the agency and in this role, you will work closely with every department, as well as a variety of client-side stakeholders to independently and proactively lead some of our large accounts - becoming their trusted point of contact.
As a Senior Account Director, you will own the strategic leadership, delivery excellence, and commercial success across a portfolio of high-value client accounts. You will lead integrated campaign strategy, drive business growth, and inspire cross-functional teams to deliver world-class influencer and social-first campaigns.
You will be a trusted senior partner to clients, a mentor to your team, and a key contributor to the agency’s future - overseeing strategic direction, campaign delivery, business growth, and team development.
What you'll do
- Responding to client briefs, coordinating members of the accounts team to develop bold and effective creatives that are informed by competitive and consumer trends to help achieve clients’ campaign objectives.
- Writing clear and impactful proposals and crafting persuasive pitches to bring to life our strategy, creatives, and recommendations.
- Building a rapport with clients to gain a thorough understanding of their business and objectives, translating this into a client briefing form, and ensuring that all requirements are reflected in influencer selection and throughout the content creation process.
- Oversight of multiple campaigns simultaneously, liaising with your campaign teams constantly to stay up to date on the progress of each campaign and flagging any concerns or potential issues to the team as soon as possible, alongside suggested solutions.
- Sharing clear and thorough updates and reporting with clients regularly over email, phone calls, and face-to-face meetings, while providing recommendations and expertise at every stage of the campaign.
- Presenting clearly and confidently to key stakeholders in pitches, kick-off meetings and post campaign analysis meetings.
- Involvement in new business, representing account management as part of the pitch team.
- Continual forward-thinking and proactive ideation of additional activities that Socially Powerful could propose to clients, based on a detailed knowledge of their business, objectives, and upcoming focuses.
- Building strong relationships with your clients and proactively unlocking routes to grow the accounts you lead.
- Acting as a mentor and manager for junior team members, facilitating their learning and development, aiding their professional growth into well-rounded marketeers.
Qualifications
- A senior leader with 8+ years of experience working for a brand or in a client servicing role at an agency, dealing with high-profile clients. Experience working within the beauty industry is desirable.
- Experience in a fast-paced creative, influencer, social, or digital agency.
- Genuine passion for Influencer and Performance Marketing
- Experience in upselling ideas to clients, and ability to present confidently to stakeholders at all levels, to ultimately grow accounts.
- Exceptional organisation and ability to independently lead accounts, managing multiple campaigns to an extremely high standard, in a fast-paced environment, while always maintaining an eye for detail.
- Ability to stay calm under pressure and deal with problems in a logical and efficient way.
- Excellent communication skills and the ability to tailor communication and build relationships with stakeholders at all levels, both internally and externally.
- Experience in all agency meetings and collaborating with different types of agencies.
- Demonstrable experience delegating and prioritising an ever-changing workload.
- Demonstrable experience as a project lead on sizeable client accounts, coordinating members of the Accounts, Planning, and Strategy teams to deliver impactful campaigns.
- Experience as a line manager with a proven track record in developing less experienced members of your team.
Compensation
The salary range for this position is $180,000 - $210,000, based on experience, skills, and qualifications.
Work Arrangement
This role follows a hybrid work model , requiring in-office presence three (3) days per week at our NY office , with the remaining days worked remotely. Specific in-office days will be determined by the team.
Benefits & Perks
In addition to competitive compensation, we offer:
- Health, dental, and vision insurance
- 14 days PTO, plus an additional day for your birthday