South Shore Chrysler Dodge Jeep Ram
Automotive Express Service Advisor/Writer Job at South Shore Chrysler Dodge Jeep
South Shore Chrysler Dodge Jeep Ram, New York, NY, US, 10261
Overview Join to apply for the Automotive Express Service Advisor/Writer role at South Shore Chrysler Dodge Jeep Ram .
Compensation Base pay range: $50,000.00/yr - $125,000.00/yr
Top Pay PLUS Bonuses — Your first year income potential: $125K+
Aggressive bonus structures
Benefits Medical, Dental, Vision, and Disability Insurance
Paid time off (PTO)
401(k) Retirement Plan
Employee discounts on products and services
A positive and professional team environment
Responsibilities Schedule appointments for service/maintenance/recall work
Greet customers and inspect their vehicle
Conduct all business with sincerity, honesty, and genuine concern for the customer
Listen to customers' reason(s) for bringing their vehicle to the service department
Advise customers about necessary/suggested services and costs
Follow the status of the customer's vehicle from service bay entry through completion of work
Keep customers informed of any changes that occur
Upon completion of work, review the work order with the customer to assure all concerns are addressed
Other duties may be assigned
Qualifications Previous Service Advisor experience is preferred with CDK experience, but training will be provided
Experience as a Warranty/Insurance Adjuster or a Service Technician/Mechanic translates well in this position
General knowledge of vehicle mechanical operations is preferred
Good customer service and communication skills
Ability to work in a fast-paced environment
Professional appearance and a positive attitude
Good work ethic and computer skills
Valid driver's license and a good driving record
Must be authorized to work in the U.S.
We are a Drug-free Workplace
Seniority level Entry level
Employment type Full-time
Job function Management and Manufacturing
Industries Motor Vehicle Manufacturing
We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.
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