Hope Network is hiring: Employee Relations Specialist in Grand Rapids

Employee Relations Specialist

Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks.

Why Join Our Team?

• Minimum starting salary: $59,000, with potential for higher compensation based on experience
• Medical, Vision, & Dental Care
• 403(b) Retirement Plan
• Paid Time Off
• Educational Reimbursement
• Career-Pathing
• Paid Training
• Employee Referral Bonus

What You'll Do:

• Serve as a confident first point of contact for employees, providing guidance and support to ensure a positive employee experience, while effectively triaging concerns to the appropriate HR subject matter experts for timely and accurate resolution.
• Provide coaching to leaders on employee issues and offers guidance on quality corrective action documentation.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provide education on regulations and policies while offering general support to employees across the organization.
• Conduct effective, thorough, and objective investigations throughout the organization, possibly while working with outside agencies.
• Proficient in all aspects of HRIS system to guide leaders, provide metrics/reports and improve upon existing processes, as needed.
• Respond to all unemployment claims, attend unemployment hearings as the Human Resource Representative.

Work Schedule:

MondayFriday, 8:00 AM4:30 PM or 8:30 AM5:00 PM

Hybrid schedule with in-office days on Mondays and Tuesdays

Qualifications:

• An associate's degree (or equivalent experience) in a related field, along with a minimum of two years of experience in Human Resources or Business Operations, is required.
• PHR/SHRM-CP Certification, preferred.
• Familiar with FMLA, ADA, PDA (Pregnancy Discrimination Act), OSHA, HIPAA, and other government regulations.
• Experience responding to and representing the organization in all phases of the Unemployment process.

Our strength lies in diversity empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.