Xfinity
Xfinity Retail Sales Specialist - Technology Products
Xfinity, San Francisco, California, United States, 94199
Job Summary
Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting‑edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast‑forward your career at Comcast.
Salary: $19.20 Base + Targeted Commission (Total Target Compensation: $26.89).
Great Places to Work has named Comcast NBCUniversal one of its ‘100 Best Companies to Work For’
For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn
Comcast is named a top 20 company on DiversityInc’s ‘Top 50’ List
Job Description At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest 1Gig network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can’t envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver a great experience for employees and customers alike.
What you will be doing
Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
Providing outstanding customer service with all customer interactions.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert‑level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Meeting goals and metrics.
Contributing to a fun and competitive environment! We aim to connect our products and services to our customer’s everyday lifestyles.
What you will need to have
High School Diploma or equivalent.
Generally, requires 2‑5 years related experience; prefer consumer electronics/wireless retail sales experience.
Ability to work a full time, flexible schedule which includes evenings, weekends, holidays, variable schedule(s).
Regular, consistent, and punctual attendance.
Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.
Perks and benefits Comcast provides best‑in‑class Benefits. We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most. We offer Day‑One benefits! Some of our perks and benefits include:
Medical, Dental, and Vision coverage
Comcast XFINITY courtesy services & employee discounts
Discount tickets to our Universal Resorts
Paid Parental leave
Tuition reimbursement
Paid Time Off
401K Savings Plan – with up to 6% dollar‑to‑dollar matching.
…and much more
Skills Communication, Critical Thinking, Problem Solving, Customer‑Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization.
Compensation Base Pay: $19.20. Total Target Compensation: $26.89 (Base Pay + Targeted Commission). Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Education High School Diploma / GED (Required)
Certifications None specified.
Relevant Work Experience 2‑5 Years related experience preferred.
EEO Statement Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.
Application Window The application window is 30 days from the date the job is posted, unless the number of applicants requires it to close sooner or later.
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Salary: $19.20 Base + Targeted Commission (Total Target Compensation: $26.89).
Great Places to Work has named Comcast NBCUniversal one of its ‘100 Best Companies to Work For’
For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn
Comcast is named a top 20 company on DiversityInc’s ‘Top 50’ List
Job Description At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest 1Gig network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can’t envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver a great experience for employees and customers alike.
What you will be doing
Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
Providing outstanding customer service with all customer interactions.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert‑level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Meeting goals and metrics.
Contributing to a fun and competitive environment! We aim to connect our products and services to our customer’s everyday lifestyles.
What you will need to have
High School Diploma or equivalent.
Generally, requires 2‑5 years related experience; prefer consumer electronics/wireless retail sales experience.
Ability to work a full time, flexible schedule which includes evenings, weekends, holidays, variable schedule(s).
Regular, consistent, and punctual attendance.
Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.
Perks and benefits Comcast provides best‑in‑class Benefits. We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most. We offer Day‑One benefits! Some of our perks and benefits include:
Medical, Dental, and Vision coverage
Comcast XFINITY courtesy services & employee discounts
Discount tickets to our Universal Resorts
Paid Parental leave
Tuition reimbursement
Paid Time Off
401K Savings Plan – with up to 6% dollar‑to‑dollar matching.
…and much more
Skills Communication, Critical Thinking, Problem Solving, Customer‑Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization.
Compensation Base Pay: $19.20. Total Target Compensation: $26.89 (Base Pay + Targeted Commission). Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Education High School Diploma / GED (Required)
Certifications None specified.
Relevant Work Experience 2‑5 Years related experience preferred.
EEO Statement Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.
Application Window The application window is 30 days from the date the job is posted, unless the number of applicants requires it to close sooner or later.
#J-18808-Ljbffr