Sky One Federal Credit Union
Join SkyOne Federal Credit Union in Hawthorne, CA, as our Full-Time Director of Sales and take the lead in transforming the way we serve our members. In this onsite role, you will harness your expertise to drive innovative strategies that enhance member experiences and foster financial empowerment. Collaborate with a passionate team dedicated to performance and accountability, ensuring you make a tangible impact in the lives of our members. You will be at the forefront of our mission, crafting meaningful financial solutions tailored to diverse needs while embracing a culture of respect and integrity.
This opportunity not only encourages professional growth but also allows you to shape the future of financial services. If you are ready to inspire change and elevate member satisfaction, your journey begins here.
Your day to day as a Director of Sales The Director of Sales at SkyOne Federal Credit Union plays a pivotal role in driving revenue growth and enhancing member relationships across our retail branches, centralized sales teams, and contact center. This position blends strategic leadership with hands‑on execution, ensuring a consultative, data‑driven sales performance across all member interactions. The ideal candidate will have a strong background in financial services sales leadership and possess expertise in CRM‑driven sales execution, digital, and omnichannel strategies. By aligning people, processes, and technology, the Director will transform member engagement into measurable growth while upholding our member‑first values. In addition to managing retail locations and call center operations, this leader will coach the team in the SkyOne Service and Sales Model, ensuring that employee behaviours are aligned with delivering an effortless and rewarding experience for every member.
What you need to be successful Success in the Director of Sales role at SkyOne Federal Credit Union requires a dynamic blend of strategic vision, leadership acumen, and a deep understanding of sales performance metrics. The ideal candidate should develop and execute a robust enterprise sales strategy that aligns with organisational growth goals, while also fostering a culture that prioritises coaching and service excellence. Proficiency in managing retail branches and contact centre operations is essential, ensuring consistent sales behaviours and member experiences across all channels. Strong skills in team management and coaching are critical, with an emphasis on structured routines for goal‑setting and performance assessment. Candidates must excel in utilising CRM platforms for effective lead management and sales tracking, as well as analysing data to identify trends and opportunities for improvement.
Additionally, expertise in digital and omnichannel sales enablement will be vital for driving engagement across various platforms and maximising conversion rates through cross‑functional collaboration.
QUALIFICATIONS
Bachelor's degree in Business, Finance, Marketing, or related field (or equivalent experience)
7+ years of progressive sales leadership experience in financial services (credit union, bank, or fintech)
Demonstrated success leading multi‑channel sales teams, including branches and contact centres
Proven track record of meeting or exceeding sales and growth targets
Strong experience with CRM platforms (e.g., Salesforce, Microsoft Dynamics, HubSpot, or financial‑services CRMs)
Deep understanding of consultative selling, pipeline management, and sales performance metrics
Experience integrating digital and inbound sales with traditional retail sales models
Knowledge of deposit growth, consumer lending, and relationship‑based selling
Experience designing or managing sales incentive and compensation programmes
Familiarity with call centre sales optimisation and outbound/inbound sales models
Our team needs you! If you have these qualities and meet the basic job requirements, we'd love to have you on our team. Apply now using our online application!
#J-18808-Ljbffr
This opportunity not only encourages professional growth but also allows you to shape the future of financial services. If you are ready to inspire change and elevate member satisfaction, your journey begins here.
Your day to day as a Director of Sales The Director of Sales at SkyOne Federal Credit Union plays a pivotal role in driving revenue growth and enhancing member relationships across our retail branches, centralized sales teams, and contact center. This position blends strategic leadership with hands‑on execution, ensuring a consultative, data‑driven sales performance across all member interactions. The ideal candidate will have a strong background in financial services sales leadership and possess expertise in CRM‑driven sales execution, digital, and omnichannel strategies. By aligning people, processes, and technology, the Director will transform member engagement into measurable growth while upholding our member‑first values. In addition to managing retail locations and call center operations, this leader will coach the team in the SkyOne Service and Sales Model, ensuring that employee behaviours are aligned with delivering an effortless and rewarding experience for every member.
What you need to be successful Success in the Director of Sales role at SkyOne Federal Credit Union requires a dynamic blend of strategic vision, leadership acumen, and a deep understanding of sales performance metrics. The ideal candidate should develop and execute a robust enterprise sales strategy that aligns with organisational growth goals, while also fostering a culture that prioritises coaching and service excellence. Proficiency in managing retail branches and contact centre operations is essential, ensuring consistent sales behaviours and member experiences across all channels. Strong skills in team management and coaching are critical, with an emphasis on structured routines for goal‑setting and performance assessment. Candidates must excel in utilising CRM platforms for effective lead management and sales tracking, as well as analysing data to identify trends and opportunities for improvement.
Additionally, expertise in digital and omnichannel sales enablement will be vital for driving engagement across various platforms and maximising conversion rates through cross‑functional collaboration.
QUALIFICATIONS
Bachelor's degree in Business, Finance, Marketing, or related field (or equivalent experience)
7+ years of progressive sales leadership experience in financial services (credit union, bank, or fintech)
Demonstrated success leading multi‑channel sales teams, including branches and contact centres
Proven track record of meeting or exceeding sales and growth targets
Strong experience with CRM platforms (e.g., Salesforce, Microsoft Dynamics, HubSpot, or financial‑services CRMs)
Deep understanding of consultative selling, pipeline management, and sales performance metrics
Experience integrating digital and inbound sales with traditional retail sales models
Knowledge of deposit growth, consumer lending, and relationship‑based selling
Experience designing or managing sales incentive and compensation programmes
Familiarity with call centre sales optimisation and outbound/inbound sales models
Our team needs you! If you have these qualities and meet the basic job requirements, we'd love to have you on our team. Apply now using our online application!
#J-18808-Ljbffr