Minnesota Council of Nonprofits
Senior Director of Property Management
Minnesota Council of Nonprofits, Minneapolis, Minnesota, United States, 55400
About PPL
Project for Pride in Living (PPL) is a nonprofit organization dedicated to empowering low-income individuals and families to become self-reliant through integrated services in housing, employment, and education. We believe in the power of community and the potential of every person. When joining PPL, you become a part of a diverse team whose goal is to assist our residents and communities with the groundwork they need not only to survive but also to thrive.
Job Summary The Senior Director of Property Management provides strategic leadership and oversight for property management operations across PPL’s portfolio of approximately 1,600 affordable and supportive housing units. This role ensures operational excellence, regulatory compliance, financial performance, and a positive resident experience while aligning with PPL’s mission and strategic goals. The position collaborates closely with Finance, Asset Management, Resident Services, and Real Estate Development teams.
Essential Duties and Responsibilities Property Oversight
Maintain continuous oversight of property conditions, including (among other factors) maintenance of building systems and structures, appearance, adherence to capital improvement plans, resident satisfaction and overall lease compliance, and curb appeal
Ensure standardized procedures for preparation, follow-up, and corrective action on all third-party and regulatory inspection
Monitor portfolio trends
Compliance Oversight
Oversee compliance with LIHTC, HOME, PBV, MHOP, CDBG, HUD, and other regulatory programs across the portfolio
Ensure timely and accurate completion of certification files, reporting, and quality assurance audits
Establish high standards of compliance training and monitoring for site and portfolio staff
Leadership, Talent Development & Department Management
Provide inclusive, forward-thinking leadership to the Property Management Department
Recruit, develop, and retain a diverse, high-performing workforce
Coach, mentor, and empower emerging leaders to grow into stronger manager
Support the implementation and evolution of department technology systems, including Yardi and related platform
Strategic Planning and Departmental Management
Responsible for managing departmental strategic and annual planning, goal, and work plan development
Report to PPL administration and Board as required or requested
Co-create and ensure that risk management policies and procedures are implemented, updated as necessary, and followed by departmental staff
Government, Partner, and Public Sector Communication
Serve as a primary liaison with state, county, and city agencies, including regulatory bodies, funders, inspectors, and elected/appointed officials
Strengthen collaborative relationships with government partners to support ongoing compliance, funding, and operational needs.
Resident Experience & Community Relations
Support the integration of resident-centered approaches, trauma-informed practices, and responsive customer service throughout PMD
Promote collaboration with Resident Services to support resident stability and community well- being
Supervisory Responsibilities
Direct supervision of:
Director of Compliance & Operations
Facilities Director
Regional Property Managers
Third-party vendors and operational partners
Additional departmental leadership positions as assigned
Qualifications
Minimum Requirements:
Demonstrated proficiency in property management systems (Yardi strongly preferred), spreadsheet tools, and standard software
Strong financial analysis skills and understanding of property management financials
Comfort with public-facing work, including representing PPL in meetings with city, county
Deep knowledge of real estate operations, affordable housing regulations, compliance programs, and operating subsidy structures.
Education and/or Experience
BA/BS degree in Housing, Real Estate, Business Management or related field (additional education may substitute for experience)
8 - 10 years’ experience in property management
Salary/Hours:
Full Time/Exempt: $115,000-$120,000/annually DOQ
Benefits:
Health & Dental Insurance
Employer-Paid Short & Long-Term Disability & Life Insurance
Paid Parental LeaveHSA or FSA Options
PTO & Paid Holidays
403(b) Retirement Plan with Employer Match
Summer Half-Day Fridays (Memorial Day-Labor Day)
Meaningful work that impacts lives
Project for Pride in Living, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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Job Summary The Senior Director of Property Management provides strategic leadership and oversight for property management operations across PPL’s portfolio of approximately 1,600 affordable and supportive housing units. This role ensures operational excellence, regulatory compliance, financial performance, and a positive resident experience while aligning with PPL’s mission and strategic goals. The position collaborates closely with Finance, Asset Management, Resident Services, and Real Estate Development teams.
Essential Duties and Responsibilities Property Oversight
Maintain continuous oversight of property conditions, including (among other factors) maintenance of building systems and structures, appearance, adherence to capital improvement plans, resident satisfaction and overall lease compliance, and curb appeal
Ensure standardized procedures for preparation, follow-up, and corrective action on all third-party and regulatory inspection
Monitor portfolio trends
Compliance Oversight
Oversee compliance with LIHTC, HOME, PBV, MHOP, CDBG, HUD, and other regulatory programs across the portfolio
Ensure timely and accurate completion of certification files, reporting, and quality assurance audits
Establish high standards of compliance training and monitoring for site and portfolio staff
Leadership, Talent Development & Department Management
Provide inclusive, forward-thinking leadership to the Property Management Department
Recruit, develop, and retain a diverse, high-performing workforce
Coach, mentor, and empower emerging leaders to grow into stronger manager
Support the implementation and evolution of department technology systems, including Yardi and related platform
Strategic Planning and Departmental Management
Responsible for managing departmental strategic and annual planning, goal, and work plan development
Report to PPL administration and Board as required or requested
Co-create and ensure that risk management policies and procedures are implemented, updated as necessary, and followed by departmental staff
Government, Partner, and Public Sector Communication
Serve as a primary liaison with state, county, and city agencies, including regulatory bodies, funders, inspectors, and elected/appointed officials
Strengthen collaborative relationships with government partners to support ongoing compliance, funding, and operational needs.
Resident Experience & Community Relations
Support the integration of resident-centered approaches, trauma-informed practices, and responsive customer service throughout PMD
Promote collaboration with Resident Services to support resident stability and community well- being
Supervisory Responsibilities
Direct supervision of:
Director of Compliance & Operations
Facilities Director
Regional Property Managers
Third-party vendors and operational partners
Additional departmental leadership positions as assigned
Qualifications
Minimum Requirements:
Demonstrated proficiency in property management systems (Yardi strongly preferred), spreadsheet tools, and standard software
Strong financial analysis skills and understanding of property management financials
Comfort with public-facing work, including representing PPL in meetings with city, county
Deep knowledge of real estate operations, affordable housing regulations, compliance programs, and operating subsidy structures.
Education and/or Experience
BA/BS degree in Housing, Real Estate, Business Management or related field (additional education may substitute for experience)
8 - 10 years’ experience in property management
Salary/Hours:
Full Time/Exempt: $115,000-$120,000/annually DOQ
Benefits:
Health & Dental Insurance
Employer-Paid Short & Long-Term Disability & Life Insurance
Paid Parental LeaveHSA or FSA Options
PTO & Paid Holidays
403(b) Retirement Plan with Employer Match
Summer Half-Day Fridays (Memorial Day-Labor Day)
Meaningful work that impacts lives
Project for Pride in Living, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
#J-18808-Ljbffr