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The Salvation Army

Case Management Specialist (3670)

The Salvation Army, Austin, Texas, us, 78716

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Overview TX-Austin Rathgeber Center - Austin, TX 78721

Education Level:

Bachelor's Degree

Category:

Case Management

Job Description Interviews, accepts, and provides comprehensive, long‑term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment; ensures constant compliance with funding requirements.

Key Responsibilities

Case Management Responsibilities (40%)

Social Services Responsibilities (35%)

Food Pantry Responsibilities (15%)

Administrative Responsibilities (10%)

Employee Benefits

Health, Dental and Vision Insurance

Paid Time Off and Holiday Pay

Life Insurance

403B Plan

Physical Requirements

Ability to meet attendance requirements.

Ability to read, write, and communicate the English language effectively.

Ability to communicate clearly and effectively both orally and in writing.

Ability to think clearly and quickly in order to maintain control of client caseload.

Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.

Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5–10% of work time.

Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.

Working Conditions

Work is performed in a shelter environment where there may be exposure to physical health risks and unsanitary conditions. Work involves driving a vehicle to off‑site meetings and home visits where there may be physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like.

Qualifications Education and Experience

Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field.

Three years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long‑term action plans for recovery utilizing a wide variety of resources.

Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Certifications

Valid State Driver's License

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