GovCIO
Overview
GovCIO is currently hiring for a
Senior Asset Management Specialist
(ServiceNow) to support our US Coast Guard program. This position will be located within United States and will be a fully remote position.
Responsibilities The Senior Asset Management Specialist is responsible for leading day-to-day execution and continuous improvement of enterprise IT Asset Management (ITAM) processes within ServiceNow. This role serves as a senior functional SME, ensuring accurate lifecycle management of hardware and software assets, strong data integrity, and alignment with financial, security, and operational stakeholders. The position focuses on process ownership, governance, reporting, and operational execution—not platform development or architecture — within an enterprise IT organization supporting large, distributed user populations. Key responsibilities include:
IT Asset Lifecycle Management
Own and execute end-to-end asset lifecycle processes, including request, procurement, receipt, deployment, maintenance, refresh, and disposal.
Ensure asset records remain accurate, complete, and auditable throughout their lifecycle.
Manage relationships between assets, users, locations, contracts, and configuration items.
ServiceNow ITAM Operations
Maintain asset data quality standards, reconciliation rules, and exception handling processes.
Collaborate with ServiceNow administrators on enhancements, workflows, and reporting requirements.
Discovery & Reconciliation
Perform reconciliation between discovery sources, procurement records, and ServiceNow.
Identify and resolve gaps such as orphaned, duplicate, or unentitled assets.
Governance, Compliance & Audit
Establish and enforce ITAM governance standards, SOPs, and control points.
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Senior Asset Management Specialist
(ServiceNow) to support our US Coast Guard program. This position will be located within United States and will be a fully remote position.
Responsibilities The Senior Asset Management Specialist is responsible for leading day-to-day execution and continuous improvement of enterprise IT Asset Management (ITAM) processes within ServiceNow. This role serves as a senior functional SME, ensuring accurate lifecycle management of hardware and software assets, strong data integrity, and alignment with financial, security, and operational stakeholders. The position focuses on process ownership, governance, reporting, and operational execution—not platform development or architecture — within an enterprise IT organization supporting large, distributed user populations. Key responsibilities include:
IT Asset Lifecycle Management
Own and execute end-to-end asset lifecycle processes, including request, procurement, receipt, deployment, maintenance, refresh, and disposal.
Ensure asset records remain accurate, complete, and auditable throughout their lifecycle.
Manage relationships between assets, users, locations, contracts, and configuration items.
ServiceNow ITAM Operations
Maintain asset data quality standards, reconciliation rules, and exception handling processes.
Collaborate with ServiceNow administrators on enhancements, workflows, and reporting requirements.
Discovery & Reconciliation
Perform reconciliation between discovery sources, procurement records, and ServiceNow.
Identify and resolve gaps such as orphaned, duplicate, or unentitled assets.
Governance, Compliance & Audit
Establish and enforce ITAM governance standards, SOPs, and control points.
#J-18808-Ljbffr