Mortgage Default Support Specialist - Escalations

A leading financial services company is seeking a Default Client Support Specialist II in Jacksonville, Florida. This role requires 5+ years of product support experience, focusing on providing advanced support for MSP products while resolving complex customer issues. The ideal candidate should possess strong analytical and communication skills, a bachelor's degree, and have experience with mortgage servicing industry terminology. The position entails assisting support specialists, participating in on-call support, and collaborating with internal teams. #J-18808-Ljbffr