Saks Fifth Avenue
Job Description
Under the direction of the Client Development Manager, Digital, the Social Assistant serves as the expert for supporting the growth of online presence, meaningful content creation, and follower expansion for top level Style Advisors. Who You Are
Client focused and takes initiative to resolve problems and seek out responsibilities Engages in high‑level teamwork and flexes interpersonal skills Natural problem‑solver who is analytically and creatively driven Mix of creative and strategic abilities Passionate about social media and understands effective content strategies Positive, solution‑oriented, customer‑focused mindset Strong attention to detail and extremely organized Thrives in fast‑paced environment with flexibility to adapt to change Proactive and innovative, identifying opportunities to advance team objectives in creative, memorable ways utilizing a variety of media Collaborative, able to work with peers across multiple business verticals You Also Have
Minimum 1–2 years relevant experience working in luxury retail and servicing clients Digital marketing & social media experience Knowledge of influential fashion publications, websites & blogs Knowledge of international designers and contemporary brands in menswear, women’s wear, accessories, footwear & beauty Tech savvy and up to date with latest social media trends and insights Strong understanding of company brand Available to work a flexible schedule that includes nights, weekends, and holidays Professional and respectful interaction with people As The Social Assistant, You Will
Serve as an expert for social selling, unique and personal branding (i.e. IG Image), managing storefront on SalesFloor, tech tips & tricks, and follower expansion Stay up to date on latest social media trends, best practices and news touchpoints or platforms Support creation & edits of social content (IG Stories, Reels, IGTVs) Use digital/social media knowledge into integrated marketing concepts, visual identity, content management, brand strategy and social media operation including Facebook, Instagram, TikTok Guide responses to comments & actively engage with customers & influencer posts Act as liaison between client and consultant, continue client relationships, address client needs when consultant not available Inspire others with recommendations, build trust quickly, gain cooperation with little disruption Always portray a professional and polished demeanor demonstrating confidence and a positive attitude Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used. *The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.
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Under the direction of the Client Development Manager, Digital, the Social Assistant serves as the expert for supporting the growth of online presence, meaningful content creation, and follower expansion for top level Style Advisors. Who You Are
Client focused and takes initiative to resolve problems and seek out responsibilities Engages in high‑level teamwork and flexes interpersonal skills Natural problem‑solver who is analytically and creatively driven Mix of creative and strategic abilities Passionate about social media and understands effective content strategies Positive, solution‑oriented, customer‑focused mindset Strong attention to detail and extremely organized Thrives in fast‑paced environment with flexibility to adapt to change Proactive and innovative, identifying opportunities to advance team objectives in creative, memorable ways utilizing a variety of media Collaborative, able to work with peers across multiple business verticals You Also Have
Minimum 1–2 years relevant experience working in luxury retail and servicing clients Digital marketing & social media experience Knowledge of influential fashion publications, websites & blogs Knowledge of international designers and contemporary brands in menswear, women’s wear, accessories, footwear & beauty Tech savvy and up to date with latest social media trends and insights Strong understanding of company brand Available to work a flexible schedule that includes nights, weekends, and holidays Professional and respectful interaction with people As The Social Assistant, You Will
Serve as an expert for social selling, unique and personal branding (i.e. IG Image), managing storefront on SalesFloor, tech tips & tricks, and follower expansion Stay up to date on latest social media trends, best practices and news touchpoints or platforms Support creation & edits of social content (IG Stories, Reels, IGTVs) Use digital/social media knowledge into integrated marketing concepts, visual identity, content management, brand strategy and social media operation including Facebook, Instagram, TikTok Guide responses to comments & actively engage with customers & influencer posts Act as liaison between client and consultant, continue client relationships, address client needs when consultant not available Inspire others with recommendations, build trust quickly, gain cooperation with little disruption Always portray a professional and polished demeanor demonstrating confidence and a positive attitude Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used. *The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.
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