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MLabs

Senior AML/KYC Onboarding Manager

MLabs, New York, New York, us, 10261

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Location:

New York, NY (Hybrid - 3+ days onsite)

Salary:

$150,000 - $165,000 base

Industry:

Fintech / Digital Assets / Payments

Company Size:

High-growth scale-up (approx. 11-50 employees)

Overview We're partnering with a fast-growing fintech operating at the intersection of blockchain, payments, and financial infrastructure. They are building next-generation financial products and are looking for a

Senior AML / KYC Onboarding Manager

to lead and scale their institutional customer onboarding function.

This is a critical, hands‑on leadership role focused on ensuring robust AML/KYC compliance while improving onboarding efficiency, automation, and customer experience in a regulated environment.

The ideal candidate brings deep institutional onboarding experience, strong regulatory knowledge, and the confidence to own decision‑making in a high‑growth setting.

Key Responsibilities

Lead and execute institutional customer onboarding, including:

Reviewing escalations

Making onboarding decisions

Managing customer RFIs and follow‑ups

Own and oversee onboarding processes to ensure alignment with:

Internal compliance policies

U.S. and global regulatory frameworks (e.g. FinCEN, OFAC, FATF, BMA, and equivalents)

Develop, enhance, and maintain risk‑based onboarding policies and procedures

Drive continuous improvement across onboarding workflows, focusing on:

Faster onboarding timelines

Higher data quality

Improved customer experience

Monitor onboarding KPIs and metrics, producing clear reporting for senior leadership

Partner closely with Engineering and Product teams to:

Improve automation

Enhance KYC tooling and systems

Scale onboarding operations efficiently

Act as a subject‑matter expert on AML/KYC and onboarding best practices across the business

Requirements

Bachelor's degree in Business, Finance, Law, or a related field

5+ years' experience in AML/BSA/KYC compliance

Strong background in institutional customer onboarding within:

A regulated financial institution

A fintech, payments, or digital assets environment

Deep knowledge of:

AML regulations

Sanctions compliance

CDD / EDD requirements

U.S. and global regulatory expectations

Experience designing or owning onboarding policies and procedures

Familiarity with KYC / onboarding platforms and tooling

Excellent written and verbal communication skills

Strong attention to detail with the ability to make sound risk‑based decisions

Comfortable working cross‑functionally in a fast‑moving environment

Preferred

ACAMS, CFCS, or similar compliance certification

Background at well‑known fintech or payments companies (e.g. large consumer or institutional platforms)

Experience supporting high‑growth or early‑stage businesses

Benefits

Competitive base salary in the range of $150,000 - $165,000

Hybrid working model based in New York (minimum 3 days onsite)

Opportunity to take on meaningful ownership of the institutional onboarding and AML/KYC function

Exposure to a high‑growth fintech environment operating in regulated markets

Ability to influence and improve onboarding processes, tooling, and automation

Close collaboration with senior stakeholders across Compliance, Product, and Engineering

Small team environment with clear accountability and autonomy

Work on products and infrastructure shaping the future of digital payments and financial services

Standard benefits package aligned with market expectations

Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search.

Commitment to Equality and Accessibility At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job‑advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city.

MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd's Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.

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