Logo
AccorHotel

Server Assistant

AccorHotel, Miami Beach, Florida, us, 33119

Save Job

JOB OVERVIEW Under the general guidance of the Outlet General Manager the

Server Assistant

is responsible for supporting Head Servers and Servers by keeping the dining area clean, stocked and running smoothly so guests .

YOUR KEY RESPONSIBILITIES

Clear and reset tables by removing used plates glassware and utensils then wiping and resetting with clean tableware and condiments.

Run food and beverages from the kitchen or bar to guests tables ensuring items go to the correct guests.

Refill water and other non-alcoholic beverages and assist with bread or complimentary items as directed by the server.

Guest support

Greet guests warmly when appropriate and respond to simple requests such as extra napkins cutlery or condiments.

Alert the server or a supervisor promptly if guests express complaints or special and cleanliness duties

Keep server stations stocked with plates glassware cutlery napkins and other service items to support fast efficient service.

Assist with general cleaning tasks such as polishing glassware and silverware removing trash and following opening/closing side work checklists.

Skills and requirements

Ability to work in a fast-paced environment carry multiple items and stay organized during busy service.

Good communication and teamwork skills with a professional guest-focused attitude

Monitor guest satisfaction respond to requests and handle basic complaints or issues professionally.

Maintain cleanliness and organization of service areas including clearing dishes wiping/disinfecting tables.

Set up restock and break down service stations including napkins menus condiments and service supplies.

Strong customer service and communication skills with a friendly and professional demeanor.

Ability to multitask in a fast-paced outdoor environment and work well in a team.

Physically able to carry trays walk on sand and wet surfaces and lift around 2025 lbs as needed.

Requires flexible availability including weekends holidays and peak seasons or resort high periods.

We recognize we are in the hospitality industry and that may require us to provide lateral service.

We will on occasion call for each individual on the team to perform various related tasks as needed in the spirit of providing exceptional guest service.

Additional Information : All your information will be kept confidential according to EEO guidelines.

Remote Work : No

Employment Type : Full-time

#J-18808-Ljbffr