IT Help Desk Pro: Fast Multi-Platform Support

A city agency is seeking an IT Help Desk Specialist to provide efficient technical support for its staff. The role includes troubleshooting computer hardware and software, performing triage of IT issues, and maintaining documentation. Candidates should have a Bachelor's degree and 1-4 years of support experience. Strong interpersonal skills and the ability to work independently during off hours are essential. This position offers work from Wednesday to Saturday, and does not require city residency. #J-18808-Ljbffr