VirtualVocations
A company is looking for a Care Advisor who is passionate about delivering an exceptional patient experience in a telemedicine environment.
Key Responsibilities Act as the primary point of contact for new patients, providing guidance during the onboarding process
Efficiently register and onboard new patients, ensuring all necessary paperwork is completed
Verify patient insurance information and perform outreach to encourage completion of onboarding steps
Required Qualifications At least two years of inbound phone experience in a healthcare setting or customer service role
Strong customer service drive with a passion for helping patients achieve health goals
Proficient computer skills and ability to adapt to evolving technologies
Empathetic approach when working with diverse individuals
Proactive mindset with adaptability and problem-solving abilities
#J-18808-Ljbffr
Key Responsibilities Act as the primary point of contact for new patients, providing guidance during the onboarding process
Efficiently register and onboard new patients, ensuring all necessary paperwork is completed
Verify patient insurance information and perform outreach to encourage completion of onboarding steps
Required Qualifications At least two years of inbound phone experience in a healthcare setting or customer service role
Strong customer service drive with a passion for helping patients achieve health goals
Proficient computer skills and ability to adapt to evolving technologies
Empathetic approach when working with diverse individuals
Proactive mindset with adaptability and problem-solving abilities
#J-18808-Ljbffr