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GM Financial

Conversation Designer II — AI Chat & IVR UX

GM Financial, Arlington, Texas, United States, 76000

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A financial services company in Arlington, TX is seeking a Conversation Designer to craft engaging experiences for AI-driven chatbots and IVR systems. This role involves designing dialog flows, collaborating with cross-functional teams, and advocating for user-centered design. Ideal candidates will have 3-5 years of experience, a Bachelor's degree, and expertise in Natural Language Processing and UX writing. A proactive attitude and adaptability to changing priorities are essential. This position offers the opportunity to work within a fast-paced, collaborative agile environment. #J-18808-Ljbffr