Disney Parks and Resorts
Job Summary:
At Disney, we are storytellers. We make the impossible, possible. The Walt Disney Company is a world‑class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts, and a cruise line to sports, news, movies, and a variety of other businesses. Uniting each endeavour is a commitment to creating and delivering unforgettable experiences—and we are constantly looking for new ways to enhance and protect these exciting experiences! We are seeking an Asset Protection Specialist to aid the Disney Store Cast in supporting a safe and secure environment for Cast Members and Guests! This is accomplished through proactive deterrence, identification, and resolution associated with suspicious activity and potential unsafe behaviours. This role reports to the Asset Protection Assistant Manager with daily oversight by Store Leadership. This position is at our Times Square Disney Store in New York.
What You Will Do
Act as a visible deterrent to potential risk at store entrances/exits and throughout the store to maintain high visibility while monitoring and responding to any escalated incidents of suspicious activity, unsafe behaviours, and other potential workplace security concerns
Use niche training related to Retail Counter‑terrorism and Workplace Security Programs to identify, deter, and report activity related to aggressive behaviour, civil unrest protests, imminent threats, terrorism, etc.
Conduct onsite security and safety inspection and audits (in‑person and via CCTV where applicable), respond to raised and identified risks to Store Leadership and Corporate Asset Protection
Support investigations through the use of exception based and POS reporting
Support emergency preparedness and crisis response programmes to help mitigate potential impacts
Support Cast and Guest needs and promote a risk‑averse culture
Assist store Cast with response to Electronic Article Surveillance (EAS) activations when needed
Conduct camera and alarm monitoring, related incident notification, investigation, trend analysis, and case management documentation
Conduct Cast Member and vendor site access security screening related to bag/package/coat inspections
Act as Law Enforcement liaison and the security/safety point of contact for regional industry and partners
Demonstrate and act following Disney values, behaviours, and guidelines
Oversee third‑party security teams to ensure seamless integration with internal security operations
Required Qualifications & Skills
4+ years of Asset Protection/Loss Prevention/Security/Guest Service experience
Attention to detail, ability to prioritise tasks
Proficient in the use of non‑escalation/de‑escalation techniques to mitigate both guest service and potentially life‑threatening scenarios
Ability to clearly communicate with multiple business sectors as well as act as a liaison to internal and external security partners and Law Enforcement
Ability to initiate, manage and bring to conclusion, Safety & Security lead projects
Ability to lift boxes that weigh up to 40 pounds and climb a ladder
Availability to work a flexible schedule that meets the needs of the business including evenings, holidays, and weekends
Ability to take the lead when handling critical security/safety related incidents and make informed decisions
Comfortable presenting training & awareness collateral using 1 on 1 role‑plays and group settings
Valid Security Guard licence issued within State of employment
Preferred Qualifications
Detailed understanding of Asset Protection and Security procedures, regulations, and practices
Understands Safety practices and procedures
Experience utilising physical security technology including retail CCTV systems, Access Control, 2‑way communication devices, EAS systems
Experience analysing Exception Based Reporting and POS data
Proficient in incident management/case reporting
Experience using Microsoft Office suite
First Aid/CPR/AED certified
Education
High School Diploma or equivalent required
Preferred degree within Criminal Justice, Public Safety, or similar related fields
The hiring range for this position in New York, NY is $62,400 to $83,600 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job‑related knowledge, skills, and experience among other factors. A bonus and/or long‑term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About The Walt Disney Company (Corporate): At Disney Corporate you can see how the businesses behind the Company's powerful brands come together to create the most innovative, far‑reaching and admired entertainment company in the world. As a member of a corporate team, you'll work with world‑class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.
About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world‑class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).
Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, colour, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
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What You Will Do
Act as a visible deterrent to potential risk at store entrances/exits and throughout the store to maintain high visibility while monitoring and responding to any escalated incidents of suspicious activity, unsafe behaviours, and other potential workplace security concerns
Use niche training related to Retail Counter‑terrorism and Workplace Security Programs to identify, deter, and report activity related to aggressive behaviour, civil unrest protests, imminent threats, terrorism, etc.
Conduct onsite security and safety inspection and audits (in‑person and via CCTV where applicable), respond to raised and identified risks to Store Leadership and Corporate Asset Protection
Support investigations through the use of exception based and POS reporting
Support emergency preparedness and crisis response programmes to help mitigate potential impacts
Support Cast and Guest needs and promote a risk‑averse culture
Assist store Cast with response to Electronic Article Surveillance (EAS) activations when needed
Conduct camera and alarm monitoring, related incident notification, investigation, trend analysis, and case management documentation
Conduct Cast Member and vendor site access security screening related to bag/package/coat inspections
Act as Law Enforcement liaison and the security/safety point of contact for regional industry and partners
Demonstrate and act following Disney values, behaviours, and guidelines
Oversee third‑party security teams to ensure seamless integration with internal security operations
Required Qualifications & Skills
4+ years of Asset Protection/Loss Prevention/Security/Guest Service experience
Attention to detail, ability to prioritise tasks
Proficient in the use of non‑escalation/de‑escalation techniques to mitigate both guest service and potentially life‑threatening scenarios
Ability to clearly communicate with multiple business sectors as well as act as a liaison to internal and external security partners and Law Enforcement
Ability to initiate, manage and bring to conclusion, Safety & Security lead projects
Ability to lift boxes that weigh up to 40 pounds and climb a ladder
Availability to work a flexible schedule that meets the needs of the business including evenings, holidays, and weekends
Ability to take the lead when handling critical security/safety related incidents and make informed decisions
Comfortable presenting training & awareness collateral using 1 on 1 role‑plays and group settings
Valid Security Guard licence issued within State of employment
Preferred Qualifications
Detailed understanding of Asset Protection and Security procedures, regulations, and practices
Understands Safety practices and procedures
Experience utilising physical security technology including retail CCTV systems, Access Control, 2‑way communication devices, EAS systems
Experience analysing Exception Based Reporting and POS data
Proficient in incident management/case reporting
Experience using Microsoft Office suite
First Aid/CPR/AED certified
Education
High School Diploma or equivalent required
Preferred degree within Criminal Justice, Public Safety, or similar related fields
The hiring range for this position in New York, NY is $62,400 to $83,600 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job‑related knowledge, skills, and experience among other factors. A bonus and/or long‑term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About The Walt Disney Company (Corporate): At Disney Corporate you can see how the businesses behind the Company's powerful brands come together to create the most innovative, far‑reaching and admired entertainment company in the world. As a member of a corporate team, you'll work with world‑class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.
About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world‑class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).
Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, colour, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
#J-18808-Ljbffr