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Fleet Feet Sports Sacramento

Assistant Retail Experience Manager

Fleet Feet Sports Sacramento, The Villages, Florida, United States, 32162

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Overview We believe

Running Changes Everything . If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We like to keep things high-spirited, fast-paced and fun, wearing more than a few hats and stepping in to help out wherever it’s needed. We run together to solve problems, reach goals, encourage others and champion our brand. We are always in pursuit of hardworking people to join our quest and bring our core values to life.

Responsibilities As an

Assistant Retail Experience Manager , you will work to support the Retail Experience Manager in the day-to-day and long-term success of retail staff. This position will help build the best customer experience by focusing on what matters most, the team. You will assist with recruiting, onboarding, scheduling, coaching, performance management, training, and education of our Retail Sales Associates, or Outfitters, as we call them.

Qualifications

Available to work a flexible schedule, including days, evenings, weekends, and holidays

Demonstrated leadership ability with at least 1 year of retail experience in a customer-facing sales setting

Passion for managing, training, motivating employees

Can own and manage administrative tasks, customer interactions and a fast paced environment while staying organized

Fosters growth of others through recognition, coaching and development opportunities

Promotes individual and team performance by setting expectations, delegating and by providing tools and resources

Builds and maintains trust from staff and customers by using sound judgement

Passionate, positive, self-motivated and detail-oriented

Collaborative and customer-centric

Willing to go above and beyond when needed

Communicate professionally with customers and team

Deliver the best customer experience by creating a positive staff culture with a focus on performance management and education

Support all Fleet Feet initiatives, activities and functions

Perks

High energy and fun atmosphere

Training and advancement opportunities within the Fleet Feet brand

Community involvement and community service activities

Training Program and Product Discounts

Passionate team members

Fleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation. We have opportunities within both our franchise locations and our Fleet Feet Corporation.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Business Development and Sales

Health, Wellness & Fitness

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