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Stowerspower

Credit & Collections Specialist

Stowerspower, Knoxville, Tennessee, United States, 37955

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Stowers Machinery 10644 Lexington Dr Knoxville, TN 37932, USA

Manage a large portfolio of customer accounts by staying organized, prioritizing tasks, and using strong time management skills to meet collection goals

Monitor aging reports and follow up on overdue accounts

Resolve billing discrepancies and customer disputes

Maintain accurate records of collection activities and communications by documenting in the company’s system

Collaborate with sales and customer service teams to support account resolution

Prepare reports for management on collection status and risk exposure

Assist with legal documents for the Corporate Credit Manager, as needed

Knowledge and Skill Requirements

Strong understanding of credit principles, collections processes, and financial documentation

Proficiency in ERP systems and Microsoft Excel

Excellent communication, negotiation, and conflict resolution skills

Ability to analyze data and make informed decisions

High level of accuracy and attention to detail

Education Requirements High school diploma, GED or equivalent required

Associate or Bachelor’s degree in Accounting, Finance, or related field preferred

Leadership Responsibilities

Take ownership of assigned accounts and collection strategies

Lead initiatives to improve collection efficiency and reduce DSO (Days Sales Outstanding) and Accounts Receivable write-offs

Provide insights and recommendations to leadership on credit risk trends

Preferred Experience and Skills

Experience in manufacturing, industrial, or heavy equipment industries is a plus

Knowledge of lien laws, collections regulations, and dispute resolution practices

Ability to work independently and manage multiple priorities

Physical and Mental Requirements

Ability to sit for extended periods and work at a computer

Clear verbal and written communication

Strong focus and mental agility for handling complex account issues

Office-based role with standard business hours - Typically, Monday through Friday 8:00-5:00pm.

Collaborative team setting with cross-functional interaction

Occasional flexibility required during month-end or audit periods

Stowers Machinery is fortunate to have served East Tennessee since 1960.East Tennessee is a great place to live, work, and raise a family. Stowers is fortunate to represent Caterpillar, the world's leading manufacturer of equipment; a company always striving to meet the demands of changing markets. Stowers is fortunate to have loyal customers who have joined in a partnership that is mutually beneficial.And, Stowers is fortunate to have dedicated employees who love this business and are willing to work tirelessly to meet or exceed the customer's expectations.

Travel Required No

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

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