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Sauder Courtroom

Territory Sales Manager, Upstate New York

Sauder Courtroom, New York, New York, us, 10261

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Territory Sales Manager, Upstate New York Rochester, NY, USA •

Syracuse, NY, USA •

Job Description Posted Monday, January 5, 2026 at 5:00 AM

Salary is based upon sales commission.

Position Summary:

Sauder Education, a leading furniture manufacturer for the higher education market, is seeking a manufacturer's sales representative to sell our Residence Hall furniture to the higher education market in the Upstate New York Territory. Our products are purpose built for this challenging environment and valued by our customers for that reason. The person that represents Sauder Education in this territory will be selling one of the hottest products in college housing, the Trey® chair, the zTrak bed system and popular innovative lounge products Rally and Chill.

Description of Key Duties:

Develop, orchestrate and build relationships with key decision makers on Higher Education campuses with a focus on Residence Life

Sell and quote Sauder Education furniture

Travel the territory in person by vehicle

Facilitate the installation of the furniture

Participate and be engaged in all training required by sales management

Enter and update all opportunities, contacts, and accounts into our CRM system

Update all quotes with accurate forecast dates and probabilities in the quoting system

Communicate regularly with sales management

Utilize virtual meeting technology to connect with customers

What does success look like in this Territory?

Have a home office and a vehicle to haul and demonstrate furniture

Hauling furniture around and demonstrating furniture directly to end users and specifiers on a frequent and on-going basis

Increasing the number of colleges and universities each year that do business with Sauder Education

Increase market share each year in the segment of Res Life on College and University campuses.

Selling a good mix of case goods, chairs and upholstered furniture

Consistently good Net Promoter Score feedback, (9’s and 10’s)

Submitting clean and complete orders

Developing solid relationships with many college/university customers as well as architects, designers, and dealers specifying in the higher education market with a focus on res life and housing on campus

Filling the pipeline with projects for the next 2-3 years ahead and keeping the opportunity pipeline database updated

A trend of growing sales each year

Experience and Knowledge Required/preferred:

It is highly desired to live within the specific territory defined

5+ years of successful sales experience

Territory management experience

Experience in Higher Education and Residence Life

Maintain adequate transportation to facilitate moving samples and materials

Persistent, likeable, trustworthy

Ability to build and maintain long-term relationships

Ability to manage long-term sales cycle

Familiar with using Microsoft office

Key Attributes Required:

Ability to solve practical problems and deal with a variety of concrete variables

Ability to solve problems in stressful situations

Ability to take a “no” and move on with respectful persistence

Strong attention to details

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Self-starting, goal-oriented individual who takes personal accountability for performance

Communicates effectively in both oral and written forms

Individual will need to demonstrate previous success in excellent organizational, facilitation, and communication skills

Computer skills to help with communication and quoting

Ability to organize information to be support territory, project, and account management

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to travel throughout the territory meeting with end users, dealerships and A&D firms and will often be required to lift heavy furniture items, occasionally exceeding 80 lbs. The employee is regularly required to talk or hear and frequently required to walk and sit. Use of hands and fingers will be required for writing, computer use, and phone use. Work in a manner consistent with standard Sauder safety practices and expectations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Encompasses the full spectrum from customer’s offices, personal offices, to executive board rooms. The noise levels in these work environments are usually low to moderate. Personal protective equipment such as eye protection and ear protection may be required in the shop floor environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific Outcomes to be Delivered:

Leadership

Model the Company’s Leadership Values and develop a strong collaborative and engaged team-based culture

Contribute to and be an effective member of the SMC organization. Engages regularly with team members to identify competitive advantages with both home office and other territory managers

Talent Development

Ensure continual development of sales skills to higher levels of competency with the goals of meeting future sales targets

Customer Service

Ensure the highest level of customer service is consistently provided by effectively communicating and coordinating the activities during the sales process

We believe that all people are capable of great things. Because of this, we encourage you to apply even if you do not meet all of the requirements that are listed within this job description.

Sauder Woodworking Co. is a family company, so we believe in a healthy work-life balance for our employees. We want employees to know their time here is more than just a job–they can build a life-long career at Sauder. We have a culture of continuous improvement and internal advancement. We provide 3 weeks of vacation and a full benefits package beginning at 30 days. Other perks include 401(k), company funded health savings account, free counseling, furniture discounts and tuition reimbursement.

Equal Opportunity/Affirmative Action Employer M/F/Disabled/Veteran

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