Deephaven Mortgage
Wholesale Account Executive
Deephaven Mortgage is hiring Wholesale Account Executives in the non-QM space. The ideal candidate will possess a strong combination of interpersonal skills, positivity, be a quick learner, and be able to take Deephaven's process, products, pricing, and service to the wholesale broker marketplace in a confident manner. Account Executives are expected to increase and grow the Company's wholesale lending business by developing and maintaining mortgage loan broker relationships and agreements with qualified brokers, banks, and credit unions within their assigned territory.
What You'll Do
Make daily outbound calls to develop new accounts and follow up regularly to ensure client satisfaction
Answer loan pricing and scenario questions
Work closely with operations to resolve any issues
Work with partners to assist in account development
Manage client expectations and develop trust
Manage tracking and reporting of monthly volume and loan quality
Remain up to date with regulatory industry standards and requirements
What We Need
2+ years of mortgage origination experience
Well-developed understanding of mortgage underwriting, processing, closing and sales procedures
Excellent interpersonal and account development skills
Exceptional customer service skills, with attention to detail and follow through
Ability to work well independently, in a fast-paced environment
Strong desire to progress, learn and begin a long-term career with the right company
Exhibits confidence and empathy when dealing with current and potential customers
Accurately represents Deephaven Mortgage and our wholesale team's capabilities and strengths
Conducts himself/herself in a professional manner regardless of the situation
Team player committed to excellence, working hard and having fun
Experience with Encompass/mortgage origination systems (Preferred)
Our Perks Flexible Time to Recharge Personalized Time Off for What Matters (because rest isn't one-size fits all) Future Finance Focused Generous employer-matched 401(k) plan Community Connect Philanthropy Committee that creates charitable initiatives Health from Day One Comprehensive health insurance starting on day one of employment Family Matters Competitive maternity and paternity leave Culture & Celebrations Culture Committee with team-building events and celebrations Ideas Welcome Encouraging thought leadership and innovation Guidance & Growth Mentorship opportunities for career development Perk Up Exclusive discounts on travel, tech, pets, legal, and more
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What You'll Do
Make daily outbound calls to develop new accounts and follow up regularly to ensure client satisfaction
Answer loan pricing and scenario questions
Work closely with operations to resolve any issues
Work with partners to assist in account development
Manage client expectations and develop trust
Manage tracking and reporting of monthly volume and loan quality
Remain up to date with regulatory industry standards and requirements
What We Need
2+ years of mortgage origination experience
Well-developed understanding of mortgage underwriting, processing, closing and sales procedures
Excellent interpersonal and account development skills
Exceptional customer service skills, with attention to detail and follow through
Ability to work well independently, in a fast-paced environment
Strong desire to progress, learn and begin a long-term career with the right company
Exhibits confidence and empathy when dealing with current and potential customers
Accurately represents Deephaven Mortgage and our wholesale team's capabilities and strengths
Conducts himself/herself in a professional manner regardless of the situation
Team player committed to excellence, working hard and having fun
Experience with Encompass/mortgage origination systems (Preferred)
Our Perks Flexible Time to Recharge Personalized Time Off for What Matters (because rest isn't one-size fits all) Future Finance Focused Generous employer-matched 401(k) plan Community Connect Philanthropy Committee that creates charitable initiatives Health from Day One Comprehensive health insurance starting on day one of employment Family Matters Competitive maternity and paternity leave Culture & Celebrations Culture Committee with team-building events and celebrations Ideas Welcome Encouraging thought leadership and innovation Guidance & Growth Mentorship opportunities for career development Perk Up Exclusive discounts on travel, tech, pets, legal, and more
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