Brevard County Sheriff's Office
Records Specialist I
Brevard County Sheriff's Office, Titusville, Florida, United States, 32780
Responsibilities
Answers telephone, assisting general public and other agencies with information regarding criminal records; routes other calls to appropriate personnel. Ensures documents, reports and correspondence are filed in a timely manner and secured in appropriate location. Processes faxed or mailed‑in record checks. Fulfill records requests received via phone, email, or in person. Processes mail‑in insurance requests for crash reports, completes request forms for photo and tape requests. Utilize New World to complete tasks such as searching incidents, case reports, global subject searches, alert searches, address runs, etc. Process payments received by the public in regard to copies of reports, background checks, etc. Data entry of trespasses, private property enforcement affidavits, address confidentiality alerts, and Marsy’s Law alerts. Data entry for handwritten citations. Data entry of police department arrests to maintain criminal history information. Utilize multiple different programs to pull information that may be necessary to fulfil a request. Performs routine office tasks such as typing, faxing, filing, telephoning and copying. Redacts reports, provides cost estimates to the public, attorneys and other governmental agencies. Regular, dependable and punctual attendance is an essential function of this job. Qualifications
Requires High School Diploma or GED. Knowledge with State Records retention schedules, records management, Sunshine Law, and public records law preferred. Experience with document imaging and management software in a windows environment preferred. One year administrative and clerical experience in a law enforcement agency or local government preferred. Knowledge of correct English spelling, grammar and punctuation. Knowledge of basic office and clerical procedures and systems. Knowledge of principles and processes for providing good customer service. Ability to read, interpret and follow procedural manuals with guidance related to job performance. Ability to communicate effectively and efficiently both orally and in writing. Knowledge of and skill in the use of modern office equipment including computers, copiers, and scanners. Ability to quickly and accurately compare similarities and differences among sets of data. Ability to maintain confidentiality when managing sensitive information. Employees in this classification shall progress to a Records Specialist II. Work is performed in an office environment. Work is completed in eight (8) hour shifts during regular business hours (Monday through Friday 8am to 5pm); fluctuations in work hours are minimal. Successful candidate may be placed in a higher Records Classification after successful performance review evaluation and if all minimum qualifications of the classification and all lower classifications have been met. Successful completion of a criminal background investigation including polygraph, reference/employment/neighborhood checks. Submit to screening for illegal drug use prior to assuming position and will be subject to return to duty, post-accident and/or random and reasonable suspicion drug tests while employed with BCSO. The Brevard County Sheriff's Office is an Equal Opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender identity, and sexual orientation, national origin, age (over 40), disability or genetic information in employment practices. We encourage veterans, service members and their spouses and family members to apply for employment with this agency, qualified applicants will receive preference and priority in hiring decisions. ADA requires the Sheriff's Office to provide reasonable accommodations to qualified individuals with disabilities. Job applicants and current employees are invited to discuss accommodations.
#J-18808-Ljbffr
Answers telephone, assisting general public and other agencies with information regarding criminal records; routes other calls to appropriate personnel. Ensures documents, reports and correspondence are filed in a timely manner and secured in appropriate location. Processes faxed or mailed‑in record checks. Fulfill records requests received via phone, email, or in person. Processes mail‑in insurance requests for crash reports, completes request forms for photo and tape requests. Utilize New World to complete tasks such as searching incidents, case reports, global subject searches, alert searches, address runs, etc. Process payments received by the public in regard to copies of reports, background checks, etc. Data entry of trespasses, private property enforcement affidavits, address confidentiality alerts, and Marsy’s Law alerts. Data entry for handwritten citations. Data entry of police department arrests to maintain criminal history information. Utilize multiple different programs to pull information that may be necessary to fulfil a request. Performs routine office tasks such as typing, faxing, filing, telephoning and copying. Redacts reports, provides cost estimates to the public, attorneys and other governmental agencies. Regular, dependable and punctual attendance is an essential function of this job. Qualifications
Requires High School Diploma or GED. Knowledge with State Records retention schedules, records management, Sunshine Law, and public records law preferred. Experience with document imaging and management software in a windows environment preferred. One year administrative and clerical experience in a law enforcement agency or local government preferred. Knowledge of correct English spelling, grammar and punctuation. Knowledge of basic office and clerical procedures and systems. Knowledge of principles and processes for providing good customer service. Ability to read, interpret and follow procedural manuals with guidance related to job performance. Ability to communicate effectively and efficiently both orally and in writing. Knowledge of and skill in the use of modern office equipment including computers, copiers, and scanners. Ability to quickly and accurately compare similarities and differences among sets of data. Ability to maintain confidentiality when managing sensitive information. Employees in this classification shall progress to a Records Specialist II. Work is performed in an office environment. Work is completed in eight (8) hour shifts during regular business hours (Monday through Friday 8am to 5pm); fluctuations in work hours are minimal. Successful candidate may be placed in a higher Records Classification after successful performance review evaluation and if all minimum qualifications of the classification and all lower classifications have been met. Successful completion of a criminal background investigation including polygraph, reference/employment/neighborhood checks. Submit to screening for illegal drug use prior to assuming position and will be subject to return to duty, post-accident and/or random and reasonable suspicion drug tests while employed with BCSO. The Brevard County Sheriff's Office is an Equal Opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender identity, and sexual orientation, national origin, age (over 40), disability or genetic information in employment practices. We encourage veterans, service members and their spouses and family members to apply for employment with this agency, qualified applicants will receive preference and priority in hiring decisions. ADA requires the Sheriff's Office to provide reasonable accommodations to qualified individuals with disabilities. Job applicants and current employees are invited to discuss accommodations.
#J-18808-Ljbffr