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ABC Legal Services

Investigations Specialist (Remote)

ABC Legal Services, Bismarck, North Dakota, United States

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Investigations Specialist (Remote) at ABC Legal If interested in this job, please submit an application

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Job Overview The Investigations Specialist conducts investigations using databases to locate individuals and businesses for service of process. Communicate investigation findings to co-workers and customers to advise on the next steps of an order. This role is part of the Investigations Team to achieve daily goals in a fast-paced office environment. This position is remote but located in North Dakota.

Key Responsibilities

Conduct investigations to locate individuals and businesses by reviewing findings for the subject of service of process and cross referencing previous aspects of an order.

Communicate findings to customers and co-workers as needed

Answer investigations related phone calls and emails

Update procedural documents and review existing procedures

Qualifications

High School Diploma or GED and at least 6 months of related experience required

Experience in an office environment and/or customer facing position preferred

Ability to work remotely with strong work ethic

Reliable with ability to maintain high levels of confidentiality with privileged information

Excellent interpersonal skills with ability to effectively communicate with peers

Openness to learning new things and responding positively to feedback

Technical savvy, including experience with Microsoft Office Suite and ability to learn new systems

Benefits

401(k) with company matching

Paid time off

7 Paid company holidays

Life Insurance and AD&DD Insurance

Long Term Disability

Dependent Care Flexible Spending Account

EAP (Employee Assistance Program)

Pet Insurance

Pay $15.00 to $17.00 per hour

Schedule Monday through Friday, 8am to 5pm

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