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Friend Family Health Center

Residential Support Worker

Friend Family Health Center, Chicago, Illinois, United States, 60290

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Residential Support Worker – Men's Residential Program Friend Family Health Center • Chicago, IL, United States

Job Summary The Residential Support Worker for the Men's Residential Program provides direct supervision and support to adult male clients within a residential behavioral health setting. This role establishes and maintains a safe, therapeutic, and structured environment by implementing program objectives and supporting each client’s Master Treatment Plan. The Residential Support Worker collaborates with counselors, nursing staff, and supervisors to promote client safety, skill development, and program compliance during evening, weekend, and assigned shifts.

Job Duties

Provide direct support and assistance to counselors and clinical staff as needed

Maintain continuous awake supervision of male residents and the facility to ensure the safety of clients and staff

Use sound clinical judgment and follow established procedures during medical, psychiatric, or life‑safety emergencies

Monitor and support client self‑medication procedures and report concerns to the Nurse and Program Supervisor

Communicate behavioral concerns or operational issues promptly to the Program Supervisor

Instruct and assist clients with meal preparation and serving in accordance with the residential menu

Develop and oversee chore and laundry schedules, providing training and assistance to clients

Plan and implement structured daily living skills activities, including fire drills and safety drills

Supervise clients during approved outings, field trips, and recreational activities

Monitor phone usage, visitors, and building supplies to maintain safety, security, and agency property

Complete all required documentation accurately and within required timeframes

Attend residential staff meetings and supervision sessions as scheduled

Secure the facility at the end of each shift, including doors, windows, and appliances

Perform other duties as assigned

Qualifications

High School Diploma or GED required

Valid Driver’s License required

Experience working in a men’s residential, behavioral health, or substance use treatment setting preferred

Knowledge of basic cooking and housekeeping skills

Strong verbal communication and interpersonal skills

Ability to follow instructions, policies, and procedures

Ability to work effectively in a team‑based environment

Strong documentation and organizational skills

Demonstrated patience, professionalism, and sensitivity to client needs

Availability to work evenings, weekends, and flexible shifts as required by the program

Working Conditions and Physical Requirements

Work is performed in a residential facility environment

Frequent walking throughout the facility and extended periods of standing

Ability to lift and carry 25‑50 pounds

Moderate physical activity with minimal exposure to physical risk

Benefits & Compensation Hourly Rate: $19.00

Comprehensive Benefits Package, including:

Medical, Dental, and Vision Coverage

Paid Time Off (PTO) & Holidays

403 B

Professional Development Opportunities

Employee Assistance Program (EAP)

Occupational Risk for Exposure to TB There is an occupational risk for exposure to TB, as this position involves extensive community and patient contact. Employees in this role are required to comply with annual TB testing as part of workplace health and safety protocols. The only acceptable exceptions to this requirement are documented medical contraindications or religious objections. Employees who decline TB testing will be required to wear a mask when deemed necessary.

Equal Employment Opportunity (EEO) Statement Friend Health - HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health - HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer.

Additional Information Friend Health - HRDI is a federally qualified health center committed to delivering compassionate, high‑quality, and culturally responsive behavioral health services. Our Men’s Residential Program supports individuals on their recovery journey through structured care, accountability, and respect.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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