Lithia Motors
Dealership:L0106 Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage
Lithia Chrysler Jeep Dodge RAM Fiat of Anchorage
Service Advisor
Estimated Monthly Earnings:
$5,000–$10,000+ (performance-based)
Schedule:
Full-time
Come Join a Fantastic Team We’re growing and looking for a motivated, customer-focused Service Advisor to join our high-performing service department at
Lithia CJDRF of Anchorage . Known for our positive, supportive workplace culture and commitment to employee growth and development, we offer a fast-paced environment where driven professionals can build a rewarding career and succeed.
Responsibilities As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Greet customers promptly and courteously upon arrival.
Listen to customer concerns and provide expert advice.
Recommend appropriate services and repairs based on vehicle needs.
Clearly explain services, repairs, and estimates to customers.
Upsell additional services and products to enhance satisfaction and performance.
Maintain accurate customer records and follow up on service requests.
Coordinate with technicians to ensure efficient and accurate service delivery.
Drive customer satisfaction and retention through exceptional service.
Qualifications
High school diploma or equivalent.
Proven experience in customer service or sales, preferably in the automotive industry.
Strong communication and interpersonal skills.
Ability to build rapport with customers and provide exceptional service.
Detail-oriented with strong organizational skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Proficiency with computer systems and software used in automotive service management.
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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Lithia Chrysler Jeep Dodge RAM Fiat of Anchorage
Service Advisor
Estimated Monthly Earnings:
$5,000–$10,000+ (performance-based)
Schedule:
Full-time
Come Join a Fantastic Team We’re growing and looking for a motivated, customer-focused Service Advisor to join our high-performing service department at
Lithia CJDRF of Anchorage . Known for our positive, supportive workplace culture and commitment to employee growth and development, we offer a fast-paced environment where driven professionals can build a rewarding career and succeed.
Responsibilities As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Greet customers promptly and courteously upon arrival.
Listen to customer concerns and provide expert advice.
Recommend appropriate services and repairs based on vehicle needs.
Clearly explain services, repairs, and estimates to customers.
Upsell additional services and products to enhance satisfaction and performance.
Maintain accurate customer records and follow up on service requests.
Coordinate with technicians to ensure efficient and accurate service delivery.
Drive customer satisfaction and retention through exceptional service.
Qualifications
High school diploma or equivalent.
Proven experience in customer service or sales, preferably in the automotive industry.
Strong communication and interpersonal skills.
Ability to build rapport with customers and provide exceptional service.
Detail-oriented with strong organizational skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Proficiency with computer systems and software used in automotive service management.
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
#J-18808-Ljbffr