Senior Customer Experience & Support Specialist

A leading healthcare company is seeking a Support Specialist in Fort Worth, Texas, to ensure customer satisfaction through account support and resolution. Responsibilities include managing escalations, entering updates in Salesforce, and collaborating with various teams to optimize processes. The ideal candidate will have over 5 years of customer service experience, strong communication skills, and proficiency in MS Office. This full-time role offers competitive pay ranging from $20.75 to $34.58 per hour, with a work schedule flexibility from Monday to Friday. #J-18808-Ljbffr