Ams Nw
Location:
Downtown Portland Pay:
$22 per hour
Schedule: Tuesday and Wednesday, 3:00 pm to 8:00 pm Saturday, 7:00 am to 12:30 pm
About AMS Association Management Services (AMS) is a growing HOA management company supporting residential communities throughout the Pacific Northwest. We value reliability, communication, and strong customer service.
About the Role The Floating Concierge provides front desk and resident support at multiple high-rise residential communities in downtown Portland. This role requires professionalism, flexibility, and strong communication skills.
This position is ideal for someone who enjoys working with people, is comfortable handling phone calls and walk-in requests, and can remain calm in a fast-paced environment.
Key Responsibilities
Greet residents, guests, vendors, and contractors in a professional manner
Manage building access and confirm appointments prior to entry
Answer and route phone calls, emails, and voicemails
Assist with resident communications using BuildingLink
Receive, log, and distribute packages
Escalate resident concerns to property management when appropriate
Maintain a clean and organized front desk and lobby area
Use BuildingLink and KeyLink systems for packages, keys, and reservations
Communicate with residents, managers, maintenance, security, and vendors
Monitor security cameras and respond to situations as trained
Follow community rules, procedures, and safety protocols
What We’re Looking For
Strong customer service skills and professional demeanor
Comfort with frequent phone calls and in-person interaction
Reliable availability for the listed schedule
Ability to adapt to different properties
Basic computer skills and willingness to learn new systems
Customer service, hospitality, or front desk experience is a plus but not required
Why This Role Matters Concierges are often the first point of contact for residents and guests. Professionalism and consistency directly impact the resident experience.
#J-18808-Ljbffr
Downtown Portland Pay:
$22 per hour
Schedule: Tuesday and Wednesday, 3:00 pm to 8:00 pm Saturday, 7:00 am to 12:30 pm
About AMS Association Management Services (AMS) is a growing HOA management company supporting residential communities throughout the Pacific Northwest. We value reliability, communication, and strong customer service.
About the Role The Floating Concierge provides front desk and resident support at multiple high-rise residential communities in downtown Portland. This role requires professionalism, flexibility, and strong communication skills.
This position is ideal for someone who enjoys working with people, is comfortable handling phone calls and walk-in requests, and can remain calm in a fast-paced environment.
Key Responsibilities
Greet residents, guests, vendors, and contractors in a professional manner
Manage building access and confirm appointments prior to entry
Answer and route phone calls, emails, and voicemails
Assist with resident communications using BuildingLink
Receive, log, and distribute packages
Escalate resident concerns to property management when appropriate
Maintain a clean and organized front desk and lobby area
Use BuildingLink and KeyLink systems for packages, keys, and reservations
Communicate with residents, managers, maintenance, security, and vendors
Monitor security cameras and respond to situations as trained
Follow community rules, procedures, and safety protocols
What We’re Looking For
Strong customer service skills and professional demeanor
Comfort with frequent phone calls and in-person interaction
Reliable availability for the listed schedule
Ability to adapt to different properties
Basic computer skills and willingness to learn new systems
Customer service, hospitality, or front desk experience is a plus but not required
Why This Role Matters Concierges are often the first point of contact for residents and guests. Professionalism and consistency directly impact the resident experience.
#J-18808-Ljbffr