Exact Sciences
Screening ConciergeOB Sales Representative Pasadena, CA
Exact Sciences, Pasadena, Texas, United States, 77505
At Exact Sciences we are helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most.
Join our team to find a purpose‑driven career, an inclusive culture and robust benefits to support your life while you’re working to help others.
Position Overview A Screening Concierge/OB Sales Representative (known internally as Screening Solutions Specialist or SSS) plays a vital front‑line role in advancing this mission by bringing innovative cancer screening solutions to healthcare providers and the patients they serve. This field‑based role is uniquely positioned at a pivotal moment in Exact Sciences growth, leading the introduction and expansion of
CancerGuard , our groundbreaking multi‑cancer early detection (MCED) blood test designed to detect multiple cancers earlier in the disease. The role will drive product growth of CancerGuard and Cologuard in medical practices to meet sales goals within the assigned geography and deliver diagnostic solutions by establishing the importance of colorectal cancer (CRC) diseases and screening.
Territory The territory encompasses Pasadena, Torrance, Burbank, Manhattan Beach, Santa Monica, Beverly Hills, Thousand Oaks and the surrounding areas. An ideal home base for this role would be West Los Angeles.
Essential Duties
Generate deep insight into local healthcare ecosystems and market landscape to identify opportunities to enhance the system of care and deliver improved patient outcomes through integration of Exact Sciences solutions.
Analyze the treatment journey across the local system of care to identify account opportunities to work with HCPs to improve clinical decision making and deliver better patient and population health outcomes in the context of EXAS current and future pipelines.
Build a network of relationships within accounts to gain insight into system customer and patient unmet needs, including clinical stakeholders and administrators, and diligently capture information on customer interactions using the Customer Relationship Management (CRM) database, including point of contact (POC) information, sales call activities, market intelligence funnel development and other data points.
Synthesize data from a range of formal and informal sources to understand the evolving and dynamic local care system, leveraging available tools and resources such as Engage (CRM), Excel, Tableau and available research to make data‑driven decisions on account potential and opportunities in order to focus effort, including working across the Market team.
Develop and implement business and account plans to increase the visibility and awareness of the Company’s products and maximize opportunities and sales growth.
Create business and account plans based on opportunities to drive acceptance of Cologuard and other Exact Sciences solutions to enhance clinical decision making and the effectiveness of the system of care.
Lead the implementation of these business and customer plans to devise and implement customer‑specific pre‑and post‑call engagement approaches that evaluate and address customer needs in collaboration with a range of internal stakeholders, including Screening Advocate (SA), Medical Affairs and Marketing.
Inform, educate and enable target physician and stakeholder groups about Exact Sciences products and value propositions to equip them to make informed decisions about treatment choices and patient resources and highlight the importance of screening to the customer, drawing on approved clinical studies and marketing aids.
Proactively drive business growth by focusing on customers with highest potential and proactively initiating connections to uncover unmet needs and opportunities.
Seek regular feedback from customers about their experience, service satisfaction and perceived value of working with Exact Sciences.
Lead the successful implementation of account plans through collaboration and coordination with key internal stakeholders to develop and execute strategies that enhance customer satisfaction, improve patient outcomes and business opportunities for Exact Sciences.
Ensure execution of targeted tactics to deliver business goals in coordination and orchestration with a wider range of internal cross‑functional stakeholders, including Account Managers, Area Manager, Marketing, Sales Operations and Internal Sales Support.
Communicate a clear and compelling description of customer needs and opportunities to internal stakeholders in order to mobilize resources and shape solutions to address current and future customer needs.
Ensure that the team conducts business to the highest ethical and professional standards consistent with Exact Sciences guidelines and policies and regulatory requirements and upholding the company mission and value through accountability, innovation, integrity, quality and teamwork.
Strong verbal and written communication skills, including strong questioning and listening skills.
Confident professional and credible presence.
Strong presentation skills: ability to effectively convey concepts in a clear, concise and professional manner through telephone and face‑to‑face interactions.
Excellent interpersonal, time management and organizational skills.
Uphold company mission and values through accountability, innovation, integrity, quality and teamwork.
Support and comply with the company’s Quality Management System policies and procedures.
Maintain regular and reliable attendance.
Ability to act with an inclusion mindset and model these behaviors for the organization.
Ability to work designated schedule.
Ability to work nights and/or weekends as needed.
Ability to work on a mobile device, tablet or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
Ability to work on a computer and phone simultaneously.
Ability to travel locally on a daily basis and at times overnight travel may be required based on the territory and/or business needs.
Minimum Qualifications
Bachelor’s degree in Sales, Business Management, Marketing, Science or any other related field, or 4 years of relevant experience in lieu of degree.
2 years of previous sales, inside sales or account management experience OR 1 year of previous sales experience plus 1 year of experience in a healthcare setting or other field related to the essential duties of the role OR Completion of active‐duty military service as a Junior Officer or above.
Possession of a valid driver’s license; no suspended, revoked, surrendered or invalid etc. allowed.
No more than two moving violations events or accidents within the last 36 months.
No alcohol or drug event in which a vehicle was driven by the candidate or employee, including but not limited to Blood Alcohol Content (BAC) failure, refusal to submit to alcohol or drug test and alcohol related suspension within the last 36 months.
No other results from the Motor Vehicle Report (MVR) check that exposes Exact Sciences to what Exact Sciences deems to be an unacceptable level of liability.
Ability to meet any requirements set by healthcare facilities for access to those facilities (e.g., vaccination requirements, mask requirements, etc.).
Demonstrated ability to perform the essential duties of the position with or without accommodation.
Applicants must be currently authorized to work in the country where work will be performed on a full or part‑time basis. We are unable to sponsor or take over sponsorship of employment visas at this time.
Preferred Qualifications
2 years of experience in sales of medical devices or diagnostics.
Experience working with primary care physicians and targeted customers.
Background in commissioned tangible product sales.
Expertise in computer technology that is specific to sales.
Proficiency in MS Excel, Word, Outlook and Customer Relationship Management (CRM) tool.
Ability to listen empathetically, understand information presented by people with different communication styles and different points of view, and mediate disagreements.
Effective organizational and proactive problem‑solving skills.
Ability to work confidently in an environment of complexity and ambiguity.
Ability to create value for others through the presentation of new processes and concepts.
Able to productively and proactively contribute to a team environment while demonstrating ability to manage workload and priorities independently.
Ability to function productively within a fast‑paced, multi‑tasking, entrepreneurial environment.
Ability to work on telephone and on a computer simultaneously.
Salary Range $81,000 - $121,000. The annual base salary shown is for this position located in US - CA - Pasadena on a full‑time basis and may differ by hiring addition. This position is bonus eligible.
Benefits Exact Sciences is proud to offer an employee experience that includes paid time off, paid leave for parents and caregivers, a retirement savings plan, wellness support and health benefits, including medical, prescription drug, dental and vision coverage.
Equal Employment Opportunity We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, veteran status and any other status protected by applicable local state or federal law. To view the Right to Work E‑Verify employer and Pay Transparency notices and federal contractor and state employment law posters visit our compliance hub.
#J-18808-Ljbffr
Join our team to find a purpose‑driven career, an inclusive culture and robust benefits to support your life while you’re working to help others.
Position Overview A Screening Concierge/OB Sales Representative (known internally as Screening Solutions Specialist or SSS) plays a vital front‑line role in advancing this mission by bringing innovative cancer screening solutions to healthcare providers and the patients they serve. This field‑based role is uniquely positioned at a pivotal moment in Exact Sciences growth, leading the introduction and expansion of
CancerGuard , our groundbreaking multi‑cancer early detection (MCED) blood test designed to detect multiple cancers earlier in the disease. The role will drive product growth of CancerGuard and Cologuard in medical practices to meet sales goals within the assigned geography and deliver diagnostic solutions by establishing the importance of colorectal cancer (CRC) diseases and screening.
Territory The territory encompasses Pasadena, Torrance, Burbank, Manhattan Beach, Santa Monica, Beverly Hills, Thousand Oaks and the surrounding areas. An ideal home base for this role would be West Los Angeles.
Essential Duties
Generate deep insight into local healthcare ecosystems and market landscape to identify opportunities to enhance the system of care and deliver improved patient outcomes through integration of Exact Sciences solutions.
Analyze the treatment journey across the local system of care to identify account opportunities to work with HCPs to improve clinical decision making and deliver better patient and population health outcomes in the context of EXAS current and future pipelines.
Build a network of relationships within accounts to gain insight into system customer and patient unmet needs, including clinical stakeholders and administrators, and diligently capture information on customer interactions using the Customer Relationship Management (CRM) database, including point of contact (POC) information, sales call activities, market intelligence funnel development and other data points.
Synthesize data from a range of formal and informal sources to understand the evolving and dynamic local care system, leveraging available tools and resources such as Engage (CRM), Excel, Tableau and available research to make data‑driven decisions on account potential and opportunities in order to focus effort, including working across the Market team.
Develop and implement business and account plans to increase the visibility and awareness of the Company’s products and maximize opportunities and sales growth.
Create business and account plans based on opportunities to drive acceptance of Cologuard and other Exact Sciences solutions to enhance clinical decision making and the effectiveness of the system of care.
Lead the implementation of these business and customer plans to devise and implement customer‑specific pre‑and post‑call engagement approaches that evaluate and address customer needs in collaboration with a range of internal stakeholders, including Screening Advocate (SA), Medical Affairs and Marketing.
Inform, educate and enable target physician and stakeholder groups about Exact Sciences products and value propositions to equip them to make informed decisions about treatment choices and patient resources and highlight the importance of screening to the customer, drawing on approved clinical studies and marketing aids.
Proactively drive business growth by focusing on customers with highest potential and proactively initiating connections to uncover unmet needs and opportunities.
Seek regular feedback from customers about their experience, service satisfaction and perceived value of working with Exact Sciences.
Lead the successful implementation of account plans through collaboration and coordination with key internal stakeholders to develop and execute strategies that enhance customer satisfaction, improve patient outcomes and business opportunities for Exact Sciences.
Ensure execution of targeted tactics to deliver business goals in coordination and orchestration with a wider range of internal cross‑functional stakeholders, including Account Managers, Area Manager, Marketing, Sales Operations and Internal Sales Support.
Communicate a clear and compelling description of customer needs and opportunities to internal stakeholders in order to mobilize resources and shape solutions to address current and future customer needs.
Ensure that the team conducts business to the highest ethical and professional standards consistent with Exact Sciences guidelines and policies and regulatory requirements and upholding the company mission and value through accountability, innovation, integrity, quality and teamwork.
Strong verbal and written communication skills, including strong questioning and listening skills.
Confident professional and credible presence.
Strong presentation skills: ability to effectively convey concepts in a clear, concise and professional manner through telephone and face‑to‑face interactions.
Excellent interpersonal, time management and organizational skills.
Uphold company mission and values through accountability, innovation, integrity, quality and teamwork.
Support and comply with the company’s Quality Management System policies and procedures.
Maintain regular and reliable attendance.
Ability to act with an inclusion mindset and model these behaviors for the organization.
Ability to work designated schedule.
Ability to work nights and/or weekends as needed.
Ability to work on a mobile device, tablet or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
Ability to work on a computer and phone simultaneously.
Ability to travel locally on a daily basis and at times overnight travel may be required based on the territory and/or business needs.
Minimum Qualifications
Bachelor’s degree in Sales, Business Management, Marketing, Science or any other related field, or 4 years of relevant experience in lieu of degree.
2 years of previous sales, inside sales or account management experience OR 1 year of previous sales experience plus 1 year of experience in a healthcare setting or other field related to the essential duties of the role OR Completion of active‐duty military service as a Junior Officer or above.
Possession of a valid driver’s license; no suspended, revoked, surrendered or invalid etc. allowed.
No more than two moving violations events or accidents within the last 36 months.
No alcohol or drug event in which a vehicle was driven by the candidate or employee, including but not limited to Blood Alcohol Content (BAC) failure, refusal to submit to alcohol or drug test and alcohol related suspension within the last 36 months.
No other results from the Motor Vehicle Report (MVR) check that exposes Exact Sciences to what Exact Sciences deems to be an unacceptable level of liability.
Ability to meet any requirements set by healthcare facilities for access to those facilities (e.g., vaccination requirements, mask requirements, etc.).
Demonstrated ability to perform the essential duties of the position with or without accommodation.
Applicants must be currently authorized to work in the country where work will be performed on a full or part‑time basis. We are unable to sponsor or take over sponsorship of employment visas at this time.
Preferred Qualifications
2 years of experience in sales of medical devices or diagnostics.
Experience working with primary care physicians and targeted customers.
Background in commissioned tangible product sales.
Expertise in computer technology that is specific to sales.
Proficiency in MS Excel, Word, Outlook and Customer Relationship Management (CRM) tool.
Ability to listen empathetically, understand information presented by people with different communication styles and different points of view, and mediate disagreements.
Effective organizational and proactive problem‑solving skills.
Ability to work confidently in an environment of complexity and ambiguity.
Ability to create value for others through the presentation of new processes and concepts.
Able to productively and proactively contribute to a team environment while demonstrating ability to manage workload and priorities independently.
Ability to function productively within a fast‑paced, multi‑tasking, entrepreneurial environment.
Ability to work on telephone and on a computer simultaneously.
Salary Range $81,000 - $121,000. The annual base salary shown is for this position located in US - CA - Pasadena on a full‑time basis and may differ by hiring addition. This position is bonus eligible.
Benefits Exact Sciences is proud to offer an employee experience that includes paid time off, paid leave for parents and caregivers, a retirement savings plan, wellness support and health benefits, including medical, prescription drug, dental and vision coverage.
Equal Employment Opportunity We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, veteran status and any other status protected by applicable local state or federal law. To view the Right to Work E‑Verify employer and Pay Transparency notices and federal contractor and state employment law posters visit our compliance hub.
#J-18808-Ljbffr