Logo
Macy's

Retail Cosmetics Sales Associate, Northshore

Macy's, Peabody, Massachusetts, us, 01960

Save Job

Retail Cosmetics Sales Associate – Northshore at Macy’s

Base Pay Range $15.00/hr – $21.00/hr

Additional Compensation Commission

What We Can Offer You Join a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match. Prioritize well‑being with paid time off and eight paid holidays. Grow your career with continuous learning, leadership development, and community building.

Benefits include: Performance‑based incentives, annual merit review, employee assistance program with mental health counseling and legal/financial advice.

Job Overview As a Beauty Advisor, your focus is to support the beauty needs of our customers, drive sales, and build strong client relationships. You are a product educator, a beauty enthusiast, and a sales performer who embraces innovation.

What You Will Do

Greet customers in a friendly and helpful manner

Use product knowledge to give expert guidance based on customer wants and choices

Build relationships by introducing products and uncovering hidden needs

Show and teach the use of all beauty products by applying them on the customer

Maintain proper display, organization, storage, and restocking of inventory

Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program

Join in pre‑selling and sales‑boosting events to increase sales and reach personal sales targets

Stay current with all training through Macy’s educational resources, including attending vendor trainings and virtual trainings as requested

Merchandise new arrivals, process damages, testers, and select merchandise to return to vendors

Use point of sale technology and applications to help in selling and fulfilling customer orders

Follow hygiene standards and asset protection control and compliance procedures

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills You Will Need

Product knowledge – Expert guidance to customers

Communication – Comfortable communicating virtually, via phone, and in person

Sales – Build relationships, achieve sales goals, and participate in pre‑selling events

Technology – Utilize point of sale technology and applications

Continuous learning – Self‑driven to keep up with beauty trends and training

Makeup application – Show and teach product application on the customer

Subject matter expertise – Proficiency in vendor lines and beauty trends

Interpersonal skills – Excellent interpersonal skills, working effectively with colleagues at all levels

Collaboration – Partner with the total beauty team to drive sales and deliver the customer experience

Who You Are

Passionate and business‑minded attitude in a performance‑based setting

Resolve customer problems constructively and forward‑looking

Strong organizational skills, managing multiple tasks in a fast‑paced environment

Enthusiasm for the beauty industry and skills to provide outstanding customer care

Flexible availability, including days, evenings, weekends and holidays, with dependable attendance and punctuality

At least one year of customer service or selling experience required

Previous cosmetic or fragrance sales experience a plus

Essential Physical Requirements You Will Perform

Prolonged standing/walking around the store for at least two consecutive hours

Frequent use of computers and handheld electronic equipment

Reaching above eye level, crouching, kneeling, stooping, and climbing ladder

Lifting and moving items weighing up to 25 lbs

About Us Macy’s has more than 160 years of tradition, innovation, and customer moments. Join our team to help customers find the perfect gift, streamline operations, and design memorable moments. We offer unique career opportunities in retail, e‑commerce, distribution, and community events.

Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

#J-18808-Ljbffr