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Elmington Property Management

Regional Manager

Elmington Property Management, Knoxville, Tennessee, United States, 37955

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POSITION SUMMARY At Elmington Property Management, we do things a little differently. We're not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn't have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance", but we are NOT most property management companies. Elmington focuses on providing the best service to our residents and our owners!

EPM's Regional Managers are essential to the portfolio's overall success leading site operations while ensuring our residents' satisfaction. Our next Regional Manager will ensure efficient operations by overseeing the Community Directors, managing vendor relations, ensuring optimal property performance, providing financial reporting, and overseeing the leasing and financial goals and performance of your portfolio.

ELMINGTON PROPERTY MANAGEMENT PURPOSE AND CORE VALUES The relentless focus on genuine care and standards of excellence for our residents, guests, and clients is our highest mission. Our common purpose is to make a meaningful impact in the lives of others through selfless service.

OUR CORE VALUES

Win As One:

We treat everyone with respect, kindness, and empathy. Harnessing cross-functional collaboration, we elevate success, understanding the principle ‘good for the hive, good for the bee.’

By Any Means:

No matter the ask, we find a way and take total ownership to make it happen. We Forget The Ordinary, by making the impossible ideas possible, consistently going above and beyond, without compromising integrity.

Continual Growth:

We seize every opportunity to grow and develop as individuals, employees, and as a company.

Be Clear, Be Kind:

We believe in the kindness of clarity, courageously embracing hard conversations to advance together with shared understanding and transparency.

KNOWLEDGE, SKILLS, AND ABILITIES

Exceptional verbal and written communication skills to liaise effectively with team leaders, corporate leadership, owners, and residents.

Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently.

A passion for chasing excellence and providing exemplary customer service.

Meet targeted revenue goals by exceeding occupancy budgets, improving resident retention, and monitoring the property portfolio financial performance.

Effectively manage staff, operations, and financial performance of your Region.

Be the primary leader of EPM to local residents, vendors, and employees.

Proactive attention to detail, searching constantly for ways to improve each property.

Be an effective listener who offers helpful solutions.

Possess great energy, enjoy challenges, and constantly set and reach new goals.

ESSENTIAL JOB FUNCTIONS

Ensure execution of Owner(s) strategies across the assigned portfolio

Minimum of two (2) years of regional-level property management experience

Prior experience as a Regional Manager required

Experience managing both affordable housing and market-rate communities

Lease-up experience required

Demonstrated understanding of complex financial statements and operating budgets

Ensure team members are proficient in reviewing and interpreting financial statements and budgets

Track performance metrics and report progress and results to leadership and ownership on a regular basis

Positively represent Elmington Property Management with owners, vendors, and the broader community

Continuously seek opportunities to improve team performance and operational effectiveness

Proficiency in operating computers and other technological devices to access email, internet-based platforms, and company software

Ability to prepare, locate, and compile reports, documentation, and operational materials

Ability to operate a motor vehicle and travel frequently between properties within the assigned portfolio

Ability to purchase business-related items and complete accurate expense reporting

Availability to respond to urgent issues outside of normal business hours when requiredEnforce company policies and procedures while providing mentorship, guidance, and leadership development for team members

SPECIFIC EDUCATION OR EXPERIENCE

Minimum of 5 to 10 years multifamily, multi-location property management experience. CPM preferred.

Bachelor's degree in a field such as real estate, management, finance human services, or a related field or 10 years of multi-location management experienc

Demonstrated track record of successfully leading high visibility and/or performance challenged properties

Adapts well to changing priorities and circumstance.

Working knowledge of local and federals laws including Fair Housing and Landlord Tenant Laws

Strong interpersonal skills with the ability to influence /coach

Successful team leader and team builder

Previous experience leading a team to meet success through positive motivation, goal setting, and accountability.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Frequently sit, stand and walk.

Regularly required to talk or hear.

Frequently required to use hands or fingers to handle or feel objects, tools or controls.

Occasionally required to climb or balance, stoop, kneel, crouch or crawl.

Occasionally lift and/or move up to 25 pounds.

Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus.

The noise level in the work environment is usually moderate.

Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary.

TRAVEL REQUIREMENTS

Travel up to 25% of the time.

THE ELMINGTON EXPERIENCE We're creating a different kind of company at EPM. We promise we willneverbe ordinary, which we hope you can see by this job description. At EPM, you will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways and do your best work. If you believe in yourself, enjoy a challenge, and appreciate working with exceptional people, then EPM could very well be the last company you ever work for.

Elmington Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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