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Lumen

Senior Enterprise Customer Success Executive

Lumen, Lansing, Michigan, United States, 48900

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A leading telecommunications company is seeking a Customer Success Executive in Lansing, MI. This role focuses on building long-term relationships with decision-makers to ensure customer success and satisfaction. Responsibilities include managing customer metrics, implementing success plans, and identifying growth opportunities within accounts. The ideal candidate will have over 7 years of experience in customer success or account management, a strong ability to negotiate, and a Bachelor's degree. Competitive salary and comprehensive benefits package are offered. #J-18808-Ljbffr