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Flagstar Bank

Relationship Manager - Flagstar Financial & Leasing (Vendor/Manufacturing)

Flagstar Bank, Lansing, Michigan, United States

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Relationship Manager - Flagstar Financial & Leasing (Vendor/Manufacturing)

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Flagstar Bank

Job Summary The Relationship Manager is a senior relationship management position within Flagstar Financial & Leasing. This position will be accountable to the Business Segment Head for execution of the segment’s strategy for new business development, client / portfolio exposure management and P&L contribution. This role will focus on building relationships with strategic partners, identifying market opportunities, and executing transactions that optimize risk‑adjusted returns. The ideal candidate has experience in equipment finance, relationship management, and credit risk analysis.

Pay Range: $126,200 - $140,643 - $153,621 (Local Minimum Wage - $0.00 - $0.00)

Job Responsibilities

Develop and manage a portfolio of strategic relationships. Cultivate new partnerships and deepen existing relationships through consultative engagement, in‑person meetings, and strategic planning. Work closely with Sr. Director and Directors to develop new potential strategic partnerships.

Drive equipment finance volume through strategic partnerships, identifying opportunities to expand market share. Analyze trends and performance data to meet or exceed production targets and profitability goals.

Serve as the primary point of contact for strategic partners. Resolve issues, provide product and pricing guidance, and deliver solutions in coordination with internal departments. Ensure high satisfaction and retention among clients.

Collaborate with underwriting, operations, risk, and compliance teams to ensure that partner activity meets all internal guidelines and regulatory requirements. Act as a liaison to facilitate communication and issue resolution.

Stay informed on equipment finance industry trends, competitor activities, and regulatory changes impacting strategic partners. Share insights with internal stakeholders to inform strategy and enhance Flagstar’s competitive position.

Use independent judgement and discretion to make well‑thought out decisions. Analyze and resolve problems internally and externally to ensure efficient and effective transaction processing.

Perform special projects and additional duties and responsibilities as required.

Consistently adhere to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Maintain compliance with applicable federal, state and local laws and regulations.

Job Requirements Required Qualifications

Education level required: High School / GED, HiSET, TASC / Foreign Equivalent; Bachelor’s Degree preferred or equivalent related experience.

Minimum experience required: 6+ Years in equipment leasing, finance, and relationship management.

Proven ability to originate and execute transactions within institutional and equipment leasing markets.

Strong network within the leasing and financial services industry.

Strong customer service, organizational, and communication/presentation skills.

High degree of comfort interacting with internal and external clients.

Preferred Qualifications

Education level preferred: Undergraduate Degree (4 years or equivalent).

Credit underwriting/financial statement analysis experience a plus.

Good understanding of equipment finance pricing tools such as T/Value, Super Trump, HP 12C.

Solid understanding of equipment finance products such as loans, lease purchases, TRACs, FMV’s etc.

Job Competencies

Sales and Relationship Management – origin and maintain relationships with strategic partners.

Financial and Credit Analysis – excellent credit, portfolio risk, and documentation skills.

Contract and Documentation – strong awareness of contract documentation, including negotiation skills.

Regulatory and Compliance Knowledge – familiarity with bank regulations and industry guidelines.

Market Awareness and Strategic Thinking – identify trends and adjust go‑to‑market strategies.

Understanding of various asset types financed, portfolio administration, and pricing tools.

Strong interpersonal, verbal/written communication, and presentation skills.

Demonstrates ability to build and maintain effective relationships with stakeholders, aligning efforts with enterprise goals to drive strategic results.

Builds trusted client relationships by identifying needs and delivering tailored solutions to enhance client experience.

Supports a positive work culture and productive environment, emphasizing effective relationships with customers and stakeholders.

Some travel may be required.

Physical demands (ADA): The job requires moderate physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Flagstar is an Equal Opportunity Employer.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance, City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, as applicable.

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank.

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