Albertsons Companies
DUTIES AND RESPONSIBILITIES – Customer Service & Sales
Maintain an atmosphere of enthusiastic customer awareness with emphasis on fast and friendly service. Assist customers by making product suggestions. Engage in suggestive selling and other sales techniques (phone, intercom, one-on-one). Answer and respond to incoming calls; resolve customer complaints and report to Store Director as needed. Produce Operations
Plan daily operations and monitor production processes for profitability. Trim, cut, wrap, tray, display, and water produce. Build produce displays; rotate and discard outdated or spoiled products. Ensure cleanliness of work area and department. Implement effective promotional and seasonal displays. May be responsible for operation and maintenance of Salad Bar and Fresh-Made (where applicable). Follow and maintain department standards for freshness and quality. Staff Management
Monitor employee productivity and evaluate overall performance. Schedule employees to ensure adequate coverage and service levels. Possess specific knowledge of duties performed by all department employees, including opening and closing procedures. Schedule, supervise, train, and assign duties to department employees. Train employees on store policies, sales, and record-keeping procedures. Identify and train employees with high potential for advancement. Initiate personnel actions such as interviews, transfers, promotions, and disciplinary actions. Inventory & Financial Control
Prepare sales and inventory reports; conduct physical inventory every 4 weeks. Control inventory to ensure adequate product quantity, quality, and freshness. Maintain inventory levels according to division directives; stock and rotate products. Maintain and organize produce cooler. Control shrink and costs. Compliance & Safety
Ensure proper code dating for all products within the department. Comply with company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. Maintain safety, cleanliness, and sanitation of work area and equipment. Comply with all workplace safety rules and regulations. Equipment & Technology
Implement correct product preparation techniques. Operate related equipment: pallet jack, hand truck, scissors, knives, safety cutters, and Sterilox machine. Receiving & Processing
Perform receiving duties: break down loads, verify orders using invoices, inspect quality, report shortages, stock and rotate products. Adhere to product temperature and storage guidelines; follow proper packaging techniques. Other Responsibilities
Perform all job duties safely, accurately, and with honesty and integrity. Other necessary and required duties.
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Maintain an atmosphere of enthusiastic customer awareness with emphasis on fast and friendly service. Assist customers by making product suggestions. Engage in suggestive selling and other sales techniques (phone, intercom, one-on-one). Answer and respond to incoming calls; resolve customer complaints and report to Store Director as needed. Produce Operations
Plan daily operations and monitor production processes for profitability. Trim, cut, wrap, tray, display, and water produce. Build produce displays; rotate and discard outdated or spoiled products. Ensure cleanliness of work area and department. Implement effective promotional and seasonal displays. May be responsible for operation and maintenance of Salad Bar and Fresh-Made (where applicable). Follow and maintain department standards for freshness and quality. Staff Management
Monitor employee productivity and evaluate overall performance. Schedule employees to ensure adequate coverage and service levels. Possess specific knowledge of duties performed by all department employees, including opening and closing procedures. Schedule, supervise, train, and assign duties to department employees. Train employees on store policies, sales, and record-keeping procedures. Identify and train employees with high potential for advancement. Initiate personnel actions such as interviews, transfers, promotions, and disciplinary actions. Inventory & Financial Control
Prepare sales and inventory reports; conduct physical inventory every 4 weeks. Control inventory to ensure adequate product quantity, quality, and freshness. Maintain inventory levels according to division directives; stock and rotate products. Maintain and organize produce cooler. Control shrink and costs. Compliance & Safety
Ensure proper code dating for all products within the department. Comply with company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. Maintain safety, cleanliness, and sanitation of work area and equipment. Comply with all workplace safety rules and regulations. Equipment & Technology
Implement correct product preparation techniques. Operate related equipment: pallet jack, hand truck, scissors, knives, safety cutters, and Sterilox machine. Receiving & Processing
Perform receiving duties: break down loads, verify orders using invoices, inspect quality, report shortages, stock and rotate products. Adhere to product temperature and storage guidelines; follow proper packaging techniques. Other Responsibilities
Perform all job duties safely, accurately, and with honesty and integrity. Other necessary and required duties.
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