N C Machinery Co.
Harnish Group Inc.
is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota, and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T&E The Cat Rental Store, and SITECH, representing Caterpillar and other manufacturers. Our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence. Become a team member of dedicated and skilled professionals committed to providing excellent customer service in a family owned dealership since 1929.
Key Responsibilities
Develop and implement strategies to grow our
E-Commerce Product Support Business
Conduct
training sessions
for both internal staff and customers on Parts.Cat.com and other tools
Promote digital tools such as the
CAT Inspect App ,
Electronic Technician , and other Caterpillar offerings
Stay current on
CAT digital product updates
to provide accurate support and recommendations
Act as a
digital ambassador
across the Harnish Group and member companies
Collaborate with teams to ensure alignment and enhance the
customer digital experience
Resolve customer inquiries or concerns related to digital programs in a timely and professional manner
Lead internal communication efforts to promote awareness and usage of digital tools
Analyze performance and provide feedback for continuous improvement of e-commerce initiatives
Qualifications
Experience in
heavy equipment
or
equipment rental
industry is preferred
Strong verbal and written communication skills
Self-motivated, detail-oriented, and results-driven
Proficiency in
Microsoft Office
tools, especially Excel and PowerPoint
Ability to work independently and manage multiple priorities
Valid driver’s license required
We have an excellent comprehensive benefits package that includes a competitive salary from
$30.95
to
$37.90
per hour based on skills and experience, medical, dental and vision benefits, paid vacation and sick leave, company-paid life insurance, and 401(k) Retirement Savings Plan with both profit sharing and company match.
To apply for this unique position, please go to our website at www.ncmachinery.com.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota, and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T&E The Cat Rental Store, and SITECH, representing Caterpillar and other manufacturers. Our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence. Become a team member of dedicated and skilled professionals committed to providing excellent customer service in a family owned dealership since 1929.
Key Responsibilities
Develop and implement strategies to grow our
E-Commerce Product Support Business
Conduct
training sessions
for both internal staff and customers on Parts.Cat.com and other tools
Promote digital tools such as the
CAT Inspect App ,
Electronic Technician , and other Caterpillar offerings
Stay current on
CAT digital product updates
to provide accurate support and recommendations
Act as a
digital ambassador
across the Harnish Group and member companies
Collaborate with teams to ensure alignment and enhance the
customer digital experience
Resolve customer inquiries or concerns related to digital programs in a timely and professional manner
Lead internal communication efforts to promote awareness and usage of digital tools
Analyze performance and provide feedback for continuous improvement of e-commerce initiatives
Qualifications
Experience in
heavy equipment
or
equipment rental
industry is preferred
Strong verbal and written communication skills
Self-motivated, detail-oriented, and results-driven
Proficiency in
Microsoft Office
tools, especially Excel and PowerPoint
Ability to work independently and manage multiple priorities
Valid driver’s license required
We have an excellent comprehensive benefits package that includes a competitive salary from
$30.95
to
$37.90
per hour based on skills and experience, medical, dental and vision benefits, paid vacation and sick leave, company-paid life insurance, and 401(k) Retirement Savings Plan with both profit sharing and company match.
To apply for this unique position, please go to our website at www.ncmachinery.com.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr