The Cigna Group
Quality Review Clerk - Express Scripts
The Cigna Group, Saint Louis, Missouri, United States, 63146
Quality Review Clerk is responsible for quality monitoring within Fulfillment Pharmacy operations, which will include opening and inspecting packages for accurate paperwork and product. In addition, the Inspector will be responsible for validating the accuracy of Kirby Counting tools by conducting tests on each tool to validate accuracy of counts. Information will be entered into a database for trending and service improvement initiatives.
Shift:
Wednesday - Saturday 5:00 AM to 3:30 PM
Note: This role is Worksite dependent and can only be performed onsite.
ESSENTIAL FUNCTIONS:
Quality Review Clerk will be expected to inspect packages to ensure accurate paperwork and product to ensure compliance.
Reporting results to Pharmacy Operations and the Quality Manager.
Conduct an inspection of each Kirby Lester counting tool to ensure each tool is counting properly on a quarterly basis, clean machines as necessary to ensure accurate operation. Notify Operations Management when an issue is identified.
Quality Review Clerk will be responsible for ensuring adherence to client contracting as it relates to performing internal auditing and quality improvement by ensuring that the proper number of inspections get completed each quarter on time as required.
At needed times you will be responsible for packing out orders in all value streams.
At needed times you will be responsible for helping sort pallets of cases in the warehouse.
QUALIFICATIONS:
High School Diploma or GED required.
0-1 years of experience
Knowledge of PBM industry and pharmacy operations preferred.
Detail oriented with excellent organizational skills. Ability to work and finish within deadline requirements.
Flexibility to adapt in a changing environment.
Ability to work individually and within a team dynamic.
May be required to work a weekend or alternate shift.
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Shift:
Wednesday - Saturday 5:00 AM to 3:30 PM
Note: This role is Worksite dependent and can only be performed onsite.
ESSENTIAL FUNCTIONS:
Quality Review Clerk will be expected to inspect packages to ensure accurate paperwork and product to ensure compliance.
Reporting results to Pharmacy Operations and the Quality Manager.
Conduct an inspection of each Kirby Lester counting tool to ensure each tool is counting properly on a quarterly basis, clean machines as necessary to ensure accurate operation. Notify Operations Management when an issue is identified.
Quality Review Clerk will be responsible for ensuring adherence to client contracting as it relates to performing internal auditing and quality improvement by ensuring that the proper number of inspections get completed each quarter on time as required.
At needed times you will be responsible for packing out orders in all value streams.
At needed times you will be responsible for helping sort pallets of cases in the warehouse.
QUALIFICATIONS:
High School Diploma or GED required.
0-1 years of experience
Knowledge of PBM industry and pharmacy operations preferred.
Detail oriented with excellent organizational skills. Ability to work and finish within deadline requirements.
Flexibility to adapt in a changing environment.
Ability to work individually and within a team dynamic.
May be required to work a weekend or alternate shift.
#J-18808-Ljbffr