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Dream First

Branch Retail Manager

Dream First, Topeka, Kansas, United States

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Description

Position Summary We are excited to add a Branch Retail Manager to our Hugoton branch as part of our continued commitment to growth and community impact. This leadership role is responsible for driving retail deposit growth, strengthening customer relationships, and ensuring strong operational performance and compliance within the branch.

The Branch Retail Manager will serve as a leader, coach, and trusted advisor, actively engaging in the community while guiding branch staff toward a growth-minded, high-performing culture.

Key Responsibilities Community & Growth Focus

Actively engage in community outreach to attract new deposit relationships

Conduct weekly business and customer visits to develop and maintain strong relationships

Participate in community events, networking opportunities, and local initiatives

Analyze branch performance and develop strategies to drive deposit growth and retail expansion

In-Branch Responsibilities

Open and service new deposit accounts

Originate and manage consumer loan relationships

Serve as a Trusted Advisor to customers by identifying financial needs and solutions

Perform teller and retail transactions as needed to support branch operations

Ensure adherence to bank policies, procedures, and regulatory compliance

Provide training, coaching, and development for branch retail staff

Promote accountability, productivity, and a positive customer experience

Leadership Expectations This position is a leadership role and requires an individual who can:

Lead by example with drive, self-motivation, and positivity

Influence and motivate others toward productivity, growth, and accountability

Foster a growth mindset within the branch team

Balance relationship-building with operational excellence

Requirements Qualifications

Previous experience in retail banking, branch operations, or financial services required

Demonstrates success in customer relationship development and deposit growth

Strong understanding of consumer lending, new accounts, and teller operations

Knowledge of banking compliance and procedures

Proven leadership or supervisory experience preferred

Excellent communication, organization, and interpersonal skills

Why Join Us?

Opportunity to make a direct impact on branch growth and community presence

Leadership role with visibility and influence

Supportive culture focused on development, teamwork, and service

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