Arch Telecom
Retail Sales Associate ALAMEDA | 1634 Park St Dr All in Avg. $30
Arch Telecom, Alameda, California, United States, 94501
Retail Sales Associate – Alameda, CA
Join to apply for the
Retail Sales Associate – Alameda, CA
role at
Arch Telecom .
We’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since ’93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand!
What you’ll do in your role Learn and build proficiency in customer service while concurrently providing a best‑in‑class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in‑store.
Exploring individual needs and providing hands‑on demonstrations of the latest and greatest technology in store.
Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up‑and‑coming Internet of Things (IoT) devices.
Guiding your customers through their purchasing experience with thoughtful questions, informative answers and sharing your expertise.
Approach service and sales needs with patience, honesty, and empathy.
Digital Tools Proficiency
Show how our ever‑expanding coverage stacks up in the customer’s neighborhood, providing them with a lightning fast LTE network.
Explain how plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Redefine how wireless is done, down to device and account inspection, review and troubleshooting.
Training & Collaboration
Complete training on in‑store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service, to collectively own the customer experience and resolve issues, creating a seamless, run‑around‑free environment.
Successfully identify and handoff small business leads.
Develop strong peer relationships where we are all accountable for the company’s success.
Be willing to have a good time while providing first‑class customer experience.
Ideal Candidate Will Bring
A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with our customers.
Competitive drive and confidence to succeed in a fast‑paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
Effective at balancing customer experience and performance goals.
6 months of customer service and/or sales experience; retail environment preferred.
What’s in it for you?
Employee Stock Ownership Program (ESOP)
Competitive hourly pay
Uncapped commission earnings
Automatic raises when reaching attainable milestones
Exciting opportunities for career advancement
A culture of care & excellence
Health benefits for full‑time employees
Monthly sales incentive programs, contests, rewards and more.
Essential Requirements
Be at least 18 years of age.
High school degree or GED.
Ability to stand for long periods of time.
Ability to lift objects weighing up to 25 lbs.
Reliable transportation.
Full‑time (40 h) or part‑time (20+ h) availability.
Diversity & Inclusion is a foundational principle of Arch Telecom. We welcome everyone to our team and embrace the diversity that makes our employees unique.
Apply Now:
www.archtelecom.net
Inquiries:
Recruiting@archtelecom.net
#J-18808-Ljbffr
Retail Sales Associate – Alameda, CA
role at
Arch Telecom .
We’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since ’93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand!
What you’ll do in your role Learn and build proficiency in customer service while concurrently providing a best‑in‑class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in‑store.
Exploring individual needs and providing hands‑on demonstrations of the latest and greatest technology in store.
Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up‑and‑coming Internet of Things (IoT) devices.
Guiding your customers through their purchasing experience with thoughtful questions, informative answers and sharing your expertise.
Approach service and sales needs with patience, honesty, and empathy.
Digital Tools Proficiency
Show how our ever‑expanding coverage stacks up in the customer’s neighborhood, providing them with a lightning fast LTE network.
Explain how plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Redefine how wireless is done, down to device and account inspection, review and troubleshooting.
Training & Collaboration
Complete training on in‑store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service, to collectively own the customer experience and resolve issues, creating a seamless, run‑around‑free environment.
Successfully identify and handoff small business leads.
Develop strong peer relationships where we are all accountable for the company’s success.
Be willing to have a good time while providing first‑class customer experience.
Ideal Candidate Will Bring
A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with our customers.
Competitive drive and confidence to succeed in a fast‑paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
Effective at balancing customer experience and performance goals.
6 months of customer service and/or sales experience; retail environment preferred.
What’s in it for you?
Employee Stock Ownership Program (ESOP)
Competitive hourly pay
Uncapped commission earnings
Automatic raises when reaching attainable milestones
Exciting opportunities for career advancement
A culture of care & excellence
Health benefits for full‑time employees
Monthly sales incentive programs, contests, rewards and more.
Essential Requirements
Be at least 18 years of age.
High school degree or GED.
Ability to stand for long periods of time.
Ability to lift objects weighing up to 25 lbs.
Reliable transportation.
Full‑time (40 h) or part‑time (20+ h) availability.
Diversity & Inclusion is a foundational principle of Arch Telecom. We welcome everyone to our team and embrace the diversity that makes our employees unique.
Apply Now:
www.archtelecom.net
Inquiries:
Recruiting@archtelecom.net
#J-18808-Ljbffr