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Ups

SMB Customer Success Manager: Growth & Retention

Ups, New York, New York, us, 10261

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A leading logistics provider is looking for a Customer Success Account Manager to oversee smaller accounts in New York. This role involves managing customer satisfaction and retention while providing valuable insights and support. The candidate should have 0-4 years in customer success and excellent communication skills, facilitating engagement and upselling opportunities. The position requires strong organizational abilities and a data-driven mindset to enhance account growth and customer loyalty. #J-18808-Ljbffr