Saks Fifth Avenue
Job Description
Imagine helping others through their unique journey of style day to day while working with some of the most coveted luxury fashion brands on the market. We are seeking a dynamic, energetic, and dependable associate with an eye for style and a continuing drive to meet and exceed expectations. As a Jewelry Sales Associate, you will play a vital role in creating a memorable customer experience and upholding our reputation as the premier luxury-value destination. Directly impact our business by building your unique presence as a style advisor and finding creative ways to entice our customers to return for a personalized shopping experience. Become an expert within the off‑price luxury market by staying up to date on product knowledge and become the driving force behind our sales by enhancing the Saks OFF 5TH clienteling experience. If you are a natural at building relationships, have an eye for style, and possess an engaging and upbeat personality — this is definitely an opportunity for you to shine!
Who Are You
Customer champion who provides a personalized shopping experience
Driven sales professional who meets and exceeds performance targets and upholds service standards
Passionate and enthusiastic fashion expert with an outstanding work ethic
Natural problem‑solver who contributes to a collaborative work environment that encourages creative thinking and innovation
Expert communicator with the special ability to build strong internal and external relationships
You Also Have
High school diploma or equivalent
Experience in a retail, customer service, or sales environment; preferably in a jewelry store/department
Proven sales track record and results‑driven mindset
Competitive drive and entrepreneurial confidence to succeed
Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships
Thorough knowledge of the fashion industry and a passion for sharing your expertise
Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer’s eyes
Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
Flexibility to work evenings, weekends and public holidays
As The Jewelry Sales Associate, You Will
Recommend, select, and help locate or obtain merchandise based on customer needs and desires
Be familiar with store inventory to provide customers with best product knowledge
Consistently greet customers and educate them on current promotions
Foster repeat business by building relationships with customers and promoting the Saks credit card
Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards
Resolve customer issues through aligning to the core values of trust, integrity and respect
Achieve individual and store goals for sales, customer acquisition and loyalty program participation
Participate in the ongoing maintenance of the selling floor and fitting rooms, including re‑sizing of fixtures, putting go‑backs away, executing markdowns, and signing fixtures and windows where needed
Complete the markdown process with urgency and accuracy in accordance to company standards
Participate in store programs and selling events
Maintain the proper display of merchandise in the store, ensuring they comply with brand standards
Adhere to Asset Protection control and compliance procedures
Support the store’s shortage and theft awareness program through reporting methods provided by the company
Efficiently complete tasks or special projects assigned by store leadership
Your Life and Career at Saks OFF 5TH Be part of an empowered, innovative team; work with an adventurous spirit and a customer‑centric mindset; play a critical role in making decisions that will position us to win. Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers. A culture that promotes a flexible work environment.
Benefits Benefits package for all eligible full‑time employees (including medical, dental and vision). An amazing employee discount and other exciting perks.
Pay Range The pay range for this position at commencement of employment starts at $15.49 to $17.49 an hour; however, the base pay offered may vary depending on multiple individualized factors, including market location, job‑related knowledge, skills, and experience. The total compensation package may also include other elements, including a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits), depending on the position offered. Details of participation in these benefit plans will be provided if a candidate receives an offer of employment.
Equal Opportunity Statement Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Additional Note *The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.
#J-18808-Ljbffr
Who Are You
Customer champion who provides a personalized shopping experience
Driven sales professional who meets and exceeds performance targets and upholds service standards
Passionate and enthusiastic fashion expert with an outstanding work ethic
Natural problem‑solver who contributes to a collaborative work environment that encourages creative thinking and innovation
Expert communicator with the special ability to build strong internal and external relationships
You Also Have
High school diploma or equivalent
Experience in a retail, customer service, or sales environment; preferably in a jewelry store/department
Proven sales track record and results‑driven mindset
Competitive drive and entrepreneurial confidence to succeed
Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships
Thorough knowledge of the fashion industry and a passion for sharing your expertise
Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer’s eyes
Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
Flexibility to work evenings, weekends and public holidays
As The Jewelry Sales Associate, You Will
Recommend, select, and help locate or obtain merchandise based on customer needs and desires
Be familiar with store inventory to provide customers with best product knowledge
Consistently greet customers and educate them on current promotions
Foster repeat business by building relationships with customers and promoting the Saks credit card
Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards
Resolve customer issues through aligning to the core values of trust, integrity and respect
Achieve individual and store goals for sales, customer acquisition and loyalty program participation
Participate in the ongoing maintenance of the selling floor and fitting rooms, including re‑sizing of fixtures, putting go‑backs away, executing markdowns, and signing fixtures and windows where needed
Complete the markdown process with urgency and accuracy in accordance to company standards
Participate in store programs and selling events
Maintain the proper display of merchandise in the store, ensuring they comply with brand standards
Adhere to Asset Protection control and compliance procedures
Support the store’s shortage and theft awareness program through reporting methods provided by the company
Efficiently complete tasks or special projects assigned by store leadership
Your Life and Career at Saks OFF 5TH Be part of an empowered, innovative team; work with an adventurous spirit and a customer‑centric mindset; play a critical role in making decisions that will position us to win. Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers. A culture that promotes a flexible work environment.
Benefits Benefits package for all eligible full‑time employees (including medical, dental and vision). An amazing employee discount and other exciting perks.
Pay Range The pay range for this position at commencement of employment starts at $15.49 to $17.49 an hour; however, the base pay offered may vary depending on multiple individualized factors, including market location, job‑related knowledge, skills, and experience. The total compensation package may also include other elements, including a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits), depending on the position offered. Details of participation in these benefit plans will be provided if a candidate receives an offer of employment.
Equal Opportunity Statement Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Additional Note *The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.
#J-18808-Ljbffr